Yours sincerely,Peter WebsterGeneral Manager, This is the version of our website addressed to speakers of English in United Kingdom. However, I wish to assure you that your feedback helps us to focus on what is important to all our guests and we are taking steps to address all the valid points that you have brought up.We hope that there would be another opportunity in the future to deliver a better stay experience, it would be our pleasure to have you with us again.Yours sincerely,Walid OueziniHotel Manager. However, we had bad experience from the noisy occupants of the next room.The room however is not to our expectations. We visited Singapore for family reasons. If this is my wedding, hearing or seeing this upset me cos those invited to the wedding banquet celebration are mostly closely knitted like relatives and friends, and business associates. The WiFi was super, laundry service perfect and room decor typical of Hilton. Last bowl maybe 1/3 full. I am sorry to learn that you did not enjoy your stay with us as much as you should have. Dish washing bowl for the next course, prawns, was placed heavily on the rotating table that water spilled out on the table. 2. Stay frequently at this hotel because of location which is central and easy accessible. The suite was really spacious, enough for kids to roam around, play and watch tv cartoons. We stayed in this one for three weeks, while in Singapore. Stayed there not too long ago with my partner, Can't complain as the service was great and the location was convenient. We also enjoyed the spa treatments offered.Breakfast was excellent (better than the Marriott South Beach, at which we also stayed), with plenty of choice and regularly topped up.Location-wise, it's a short walk to the nearest MRT station in the rather cavernous ION mall nearby, and the rest of Orchard road is full of high and low end shopping, if that's your thing. Dear K3758PVmartink,Thank you for reviewing your recent stay at Hilton Singapore, we always appreciate hearing back from our guest.It is disappointing to hear that there were shortfalls that affected what could have been a better stay. These works are scheduled for completion this coming March and we are looking forward to delivering refreshed experiences to you and all our guests soon.Yours sincerely,Peter WebsterGeneral Manager. We celebrated our golden wedding anniversary during our stay and the day was made even more special because of the staff: housekeeping (swans made from towels and rose petals in the shape of a heart), the executive lounge team (hotel signature cheesecake and macaroons delivered to the room) and the Opus restaurant manager and his staff (a sponge cake covered in gold coloured chocolate) all did us proud. As always, we look forward to welcoming you back and continue to be at your service.Yours sincerely,Walid OueziniHotel Manager, This is the version of our website addressed to speakers of English in the United States. Dear weiliang-65,It was our pleasure to host your wedding banquet and I am truly delighted that you enjoyed a most successful celebration with us at Hilton Singapore. Hilton groom fell to death trying to get out of stairway By Kenny Chee. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Breakfast was good with many options including the special taste of Singapore dishes. Very impressed with her and the hotel's standards. I tried 3 different things and the food was extremely average. Ask DreamVacation1108 about Hilton Singapore (SG Clean Certified), Ask Aron B about Hilton Singapore (SG Clean Certified), Ask Srogg999 about Hilton Singapore (SG Clean Certified), Ask Dimitry L about Hilton Singapore (SG Clean Certified), Ask 412DavidP412 about Hilton Singapore (SG Clean Certified), Hotels near Hilton Singapore (SG Clean Certified), Hilton Singapore (SG Clean Certified) Rooms, Hilton Singapore (SG Clean Certified) Pool, Hilton Singapore (SG Clean Certified) Gym, InterContinental (IHG) Hotels in Singapore, Hotels near National Institute of Education, We compared the lowest prices from 10 websites, We compared the lowest prices from 11 websites, We compared the lowest prices from 9 websites, We compared the lowest prices from 8 websites, Pan Pacific Serviced Suites Beach Road, Singapore, We compared the lowest prices from 12 websites. The room was nicely decorated for anniversary and complimented with champagne and cake, made our day really really special.More, Dear Maygun06,It was our pleasure to be part of your wedding anniversary celebration , I am truly delighted that you enjoyed your time with us at Hilton Singapore.Thank you for all your positive comments on our hotel, we are looking forward to having you with us again when you return to Singapore in the future.Yours sincerely,Walid OueziniHotel Manager. Handy for shopping, eating and the MRT. This, conveniently located hotel is really the best Hilton out of many we have stayed in the past. We just had our wedding banquet in Hilton Singapore Grand Ballroom. Hilton Singapore (SG Clean Certified) Features. Hilton Singapore: Wedding anniversary treat. Taxes and fees that are shown are estimates only. The time is up for this 50 year old hitel. I highly recommend not taking those but rather an upgraded and more modern room. We are heartened by your generous feedback and especially your compliments to our team members for their outstanding service.My team and I, and especially June, extend our warmest congratulations to you. We would like to also point out the cleaning lady (from China?) Dear Billy C,Thank you for leaving us a review here on TripAdvisor regarding your recent stay experience at Hilton Singapore. Location is very good with wheelock and ion orchard a 2-3 min walk and Paragon maybe 10. Yucks! Discover how you can host an intimate and cosy wedding soiree. Chose Singapore as a break from the UK weather and the Hilton for it’s location at the top end of Orchard Road opposite the Royal Thai Embassy. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Dear GarlandS25Thank you for sharing with us your recent stay experience at Hilton Singapore. Kudos to her! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Review collected in partnership with Hilton Hotels & Resorts. Mustn’t forget the rooftop pool, used it between 7 and 8 each morning and it was usually quiet.More, Dear David T,We are truly heartened to receive your generous compliments of Hilton Singapore and especially to our prime Orchard Road location, Executive Lounge, Opus Bar & Grill as well as our team members, who highlighted your stay experience with us . We booked a deluxe room but when I asked the booking staff about accompanying kids, she by herself gave a complimentary upgrade to a family suite. We held our wedding at Panorama room. It was truly an experience at Hilton Singapore. Attended my niece wedding dinner on 9 Sep 2017 at the Grand Ballroom in Hilton Singapore. Made sure that the quality of food was within our expectationD. Ask Maygun06 about Hilton Singapore (SG Clean Certified), Ask K3758PVmartink about Hilton Singapore (SG Clean Certified), Ask shaunsingh15 about Hilton Singapore (SG Clean Certified), Ask asadp2016 about Hilton Singapore (SG Clean Certified), Ask Forbes74 about Hilton Singapore (SG Clean Certified), Ask CGOBOSN46 about Hilton Singapore (SG Clean Certified), Hotels near Hilton Singapore (SG Clean Certified), Hilton Singapore (SG Clean Certified) Rooms, Hilton Singapore (SG Clean Certified) Pool, Hilton Singapore (SG Clean Certified) Gym, Hotels with Complimentary Breakfast in Singapore, Hotels near National Institute of Education, The Vagabond Club, Singapore, a Tribute Portfolio Hotel, We compared the lowest prices from 10 websites, We compared the lowest prices from 11 websites, We compared the lowest prices from 9 websites, Pan Pacific Serviced Suites Beach Road, Singapore, We compared the lowest prices from 12 websites. We celebrated our golden wedding anniversary during our stay and the day was made even more special because of the staff: housekeeping (swans made from towels and rose petals in the shape of a heart), the executive lounge team (hotel signature cheesecake and macaroons delivered to the room) and the Opus restaurant manager and his staff (a sponge cake covered in gold coloured chocolate) all did us proud. Stayed at this hotel for rugby tour and was had a generally satisfied stay, except accidentally "activating" large clusters of dust from top of TV cabinet by swinging a towel over my head.Try to suggest improvements online and that's why the nightmare starts (genuinely felt less than unimportant through engagements with Customers Service team).
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