With customers, its that personal connection of figuring out whats working and what isnt, and where we can improve. Yamini previously served as . That was a very transformational pivotal point in my career being in front of customers. She served as the VP of Sales Strategy and Operations at Workday, the Chief Customer Officer at Dropbox, the Chief Customer Officer at HubSpot, and a few months ago, in September of 2021, she was promoted to CEO. The most-recent trade in Dropbox Inc is the As CEO of HubSpot, Yamini Rangan, is passionate about customer centric growth and scaling high-performance teams. HubSpot Inc (HUBS)'s detailed insider trading history can be found in Insider Trading Tracker table. [Those connections] fulfil me in very different ways, she says. And thats primarily because the approach before was not working and has not been working for almost anybody within the industry. Dean's Speaker Series: Yamini Rangan, FTMBA 03, CEO, HubSpot. Tell us more about the Flywheel advocate approach. AA. The first step is to go from functional thinking to customer thinking. Record the pronunciation of this word in your own voice and play it to listen to how you have pronounced it. Moving from Churn to NRR as the Core Retention Metric. They sold a total of 120,603 shares worth more than $37,502,351.06. Japan's Birth Rate Declines Again, Plunging to a Record Low. For our listeners, tell us a little bit about your career journey and how you ultimately got to help HubSpot. , And thats the funnel we call it the funnel vision. Yamini Rangan: Exceptionally emotional, partly because of my journey. Today, I am happy to share that we are adding new features to Service Hub that will help scaling businesses keep up with growing customer expectations and add even more value. If you do just that, youll still move the needle because youve broken down the siloed functional thinking that creeps into an organization, and youve taken it to a place where its much more about the customer. Yamini Rangan: Anna, thank you so much for having me on your podcast. BREAKING: Tiny biotech successfully treats blindness. Named Glassdoor's #2 Best Place to Work in 2022, HubSpot has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more. I got to see how to connect patterns across multiple years and geographies and help organizations go through a pretty significant scale. Enter your email address below to get our daily insider buying and selling report. , Rangan joined the company in January 2020 after stints at Dropbox, Workday and SAP. Yamini Rangan: I think youre talking about a customer journey map of some kind. Free and premium plans, Content management software. Every day, Yamini Rangan and thousands of other voices read, write, and share important stories . Dropbox Inc (DBX) Yamini Rangan, FTMBA 03, CEO, HubSpot. 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ICYMI with Yamini Rangan, Chief Customer Officer at HubSpot. The estimated Net Worth of Yamini Rangan is at least $24.9 Million dollars as of 19 April 2022. Thats literally the mantra we have, the north star we have. Rangan currently serves as the Chief Customer Officer at HubSpot, a position she has held since January 2020. Anna Griffin: You have to be there when they want to talk about it; when they have the issue, when they have a need, and ultimately when you have an opportunity. "Yamini has been overseeing day to day operations at HubSpot since March, managing Board meetings, the HubSpot earnings call, and key hiring and growth initiatives, working closely with Dharmesh and the rest . I thought I wanted to be a product marketer, but I found a very cool opportunity in sales and said, Why not? And that was probably one of the best decisions I made because it put me in front of the customer. a net 4 transactions in HubSpot Inc (HUBS) over the past 5 years, including 0 buys and 4 sells. -- a company which develops products for marketing, sales, and customer services -- announced last week that the co-founder and current CEO, Brian Halligan, would step into the role of executive chairman and chief customer officer, Yamini Rangan, will become HubSpots CEO, effective September 7, 2021. The estimated net worth of Yamini Rangan is at least $29 Million dollars as of 2023-03-02. That is the magic pivot. It started with the art and the science of driving this type of customer Flywheel. Data Year: Trend Analysis. As the company's first-ever CCO, Yamini is focused on reducing friction for the customer. Among these stocks, Yamini Rangan was 21 years old when she decided to book a one-way ticket from her small hometown in India to Atlanta, United States. Anna Griffin:Well, for so long, particularly in digital businesses now, its been very one-way, and there have been very few opportunities for real two-way engagement. a net $7,000. Yamini Rangan is Chief Executive Officer at HubSpot. Moderate. Free and premium plans, Connect your favorite apps to HubSpot. Learn More on Yamini Rangan's trading history. That first-party data allows you to continually advance that engagement and that relationship based on what they want you to know, what they need, how they need to be anticipated, and how they need to be met. In . Yamini Rangan is the CEO, Pres, Chief Customer Officer & Director at HubSpot Inc. As the CEO, Pres, and Chief Customer Officer & Director of HubSpot Inc, the total compensation of Ms Rangan at HubSpot Inc is $811,270. In the last twelve months, insiders at the software maker sold shares 15 times. Other recent insider transactions involving HubSpot Inc (HUBS) include I think the next chapter is even bigger than the previous one. Anna Griffin: I think youre dead-on when you talked about the time of it. The information on this site, and in its related newsletters, is not intended to be, nor does it constitute investment advice or recommendations. As Chief Executive Officer and former Chief Customer Officer at HUBSPOT INC, Yamini Rangan made $8,447,107 in total compensation. This is one of the fundamental things that have changed with SaaS because before SaaS, winning the customer was important, but in the world we live in, retaining the customer is the most important thing. Can you pronounce this word better. Information on this page was last updated on 1/26/2023. Yamini previously served as the company's first-ever Chief Customer Officer, where she focused on reducing friction for the customer. @hbfleishman. Ms Rangan owns over 874 units of HubSpot Inc stock worth over $23,306,448 and over the last 4 years she sold HUBS stock worth over $6,820,526. Photo: HubSpot. of 201,602 shares made by Bart Volkmer . We serve small, medium businesses, and even within that, we have sub-segments. Hosted by sales practitioner turned marketer, Devin Reed, and category designer, Sheena Badani.Want to explore Revenue Intelligence? You have to get those right in order to then be able to visualize the journey and make improvements in specific parts of that journey. Having Brian and Dharmeshs founding experience combined with Yaminis experience at scale is the ultimate win for the company and its customers., Of her new role, Yamini Rangan said, Its the honor of a lifetime to partner with our founders to write HubSpots next chapter. The gurus listed in this website are not affiliated with GuruFocus.com, LLC. Today, HubSpot announced that our co-founder and current CEO Brian Halligan will step into the role of Executive Chairman and our Chief Customer Officer, Yamini Rangan, will become HubSpots CEO, effective September 7, 2021. There are 4 executives at HubSpot Inc getting paid more, with Brian Halligan having the highest compensation of $4,153,970. Continuing to delight through a stellar customer experience is critical to lasting success.. A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing, sales, and strategy. . Brian and Dharmesh have built an incredible foundation over the last 15 years, and we are just getting started.Together, we have the opportunity to help millions of organizations grow better and truly build a once-in-a-generation company.I couldnt be more excited for the future of HubSpots journey. But as we devise better ways to engage with our customers, maybe its time we evolve our metaphors, too. , As the CEO, Pres, and Chief Customer Officer & Director of HubSpot Inc, the total compensation of Ms Rangan at HubSpot Inc is $811,270. You need both quantitative and qualitative data to understand customers and their experiences. This transition allows her and the team to continue with their excellence in execution, and gives Brian space to focus on where he adds the most unique value to HubSpot. "In like 30 days of listening, the top things that are really important to bringing together the organization becomes very clear. Anna Griffin: Fascinating. HubSpot can also be reached via phone at (888) 482-7768 and via email at [emailprotected] Learn More on Yamini Rangan's contact information. During the past 18 months, 3,368,087 shares of Dropbox Inc (DBX) were sold and 0 shares were bought by its insiders, resulting in a net Yamini Rangan is Chief Executive Officer at HubSpot. Learn More on Yamini Rangan's trading history. Its everybodys job to engage with the customer. Both businesses were at the point pre-IPO, and they were really looking to scale go-to-market efforts. owns 59,650 shares of HubSpot Inc (HUBS) as of April 19, 2022, with a value of $23 Million and a weighting of 79.39%. 2004-2023 GuruFocus.com, LLC. In the SaaS world, that initial win is just the beginning of your journey with the customer. . About Yamini Rangan Yamini is the President and CEO at HubSpot and a tech industry veteran with more than 25 years of experience in leading high-performance teams with empathy and curiosity. of 410,123 shares made by Timothy H. Young I started as an engineer at that point, I was fascinated by technology. In todays episode, Intercoms Chief Marketing Officer Anna Griffin chats with Yamini about customer engagement, the Flywheel approach, and how it helps organizations gain momentum by delivering a remarkable customer experience. When breaking the CEO score down by factors such as department, gender, and ethnicity, we see that males at HubSpot rate Yamini . Yamini Rangan's largest purchase order was 433 units, worth over $74.91K on January 6, 2021. These conversations need to be had before you start developing the strategic work. You can follow on Apple Podcasts, Spotify, YouTube or grab the RSS feed in your player of choice. First quarter revenue grew 44% year-over-year in constant currency and 41% on an as reported basis. I started in CRM a couple decades ago, and at that time, customer relationship management meant you had a contact record for a customer. Yamini Rangan: I mean, you can certainly go all in and create the art and the science behind it. "Since day one of her arrival, shes made our organisation better, and while I was out, she led the company with clarity, empathy, and exceptional results.She's proven she can lead HubSpot, and Im excited to partner with her for many years to come in my new role as executive chairman," he said. Weve also had Brian Halligan, HubSpot co-founder and Yaminis predecessor as CEO, on the show before you can listen to that episode here. Ive been with the company for about two and a half years, and Im super excited about where were going in the next decade. Engineering at Intercom: Highlights from my first two years, Intercom recognized with 3 TrustRadius Best of awards, Intercom recognized with 101 badges and awards in G2s Winter Reports 2023, Retail expert Joel Bines on the rise of the me-centric economy, AI in the designers toolbox: Shaping the future with ChatGPT. Over the last 8 years, insiders at HubSpot Inc have traded over $544,009,414 worth of HubSpot Inc stock and bought 55,000 units worth $8,652,000 "Customer retention is more important than customer acquisition," says Yamini Rangan, CEO of Hubspot. This net worth evaluation does not reflect any other assets that Ms. Rangan may own. And it's clear this mindset is more than just a cultura. Yamini Rangan made a net Other key executives at HubSpot Inc include Do you ever graph your Flywheel? As the company's first-ever CCO, Yamini is focused on reducing friction for the customer. In an email you receive two days later after youve left McDonalds? The company was founded in 2007 and was a pioneer in cloud storage and cross-platform file syncing. See what is being added and how Service Hub can help you delight customers. Yamini Rangan is the Chief Customer Officer of HubSpot Inc. Copyright 2023 Bennett, Coleman & Co. Ltd. All rights reserved. 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