0 ��y>�u`дe���ӌ< XOA1��,����~R�2�*G@. Rather than waiting to speak, you need to listen attentively to fully understand the other person. Active Listening Exercise #1 When I was young I had a toy boat. Most people never listen.” --Ernest Hemingway Every semester I face a group of students who arrive to class eager with good intentions to learn. Active Listening Exercise #1 When I was young I had a toy boat. Wait until it's your turn to have the floor. I used to love going to his big, old house. Barriers to Active Listening (Team FME , 2013) Active Listening: Small group activity “I like to listen. with active listening techniques and communication enhancers and blockers that can help you improve your active listening skills. 2. +*�Y������ƏyQa%�?T����-J��/5*A������-�zc�����Ғ;cYUQe��Ђ�g׷�G�@����e��0�.d�h����qXN�$Z�C�7D;*�qF�@���0EN��i�Ȱ�A*I*�IجKa���I� �()� �V�Ӫ�����nEIE=�Oˉ���R�h�"=�:��EE�ೱx FPi�L0 X6FV��RȄZ�YQ2'l͗Y8�$\M�Ʀ��ʭ�� We’ll highlight each area to help increase your listening accuracy and reduce the opportunity for misunderstanding. Figure 6 helps to identify some of those key ones that come up time and again. I remember the day that he gave it to me. Option 8: Practice Listening Skills Have students complete the Reflective Listening Skills Practice Worksheet (pdf). I was only five years old, and we went to his house. Active listening PDF, 47.1 KB. COMMUNICATIONS SKILLS—ACTIVE LISTENING WORKSHEET OBJECTIVE: to listen for the speakers emotions 1. Blocking active listening . Help us improve this website. 5 0 obj Let the speaker know you want to listen. TYPE OF STATEMENT PURPOSE TO ACHIEVE PURPOSE EXAMPLES . Listener has to practice active listening skills – listening attentively to what is being said and what is not quite being said, and demonstrating their listening to the talker by their behaviour. Encouraging ; To convey interest ; T Active listening involves giving the other person time to explore their thoughts and feelings, they should be given adequate time for that. of Effective Listening Skills. 221 0 obj <>/Filter/FlateDecode/ID[<2235D9CDDB0A3045BC11EC901A655424><73B82E8B31DE1D4EB8E45118CF39A9BE>]/Index[205 22]/Info 204 0 R/Length 82/Prev 91519/Root 206 0 R/Size 227/Type/XRef/W[1 2 1]>>stream 226 0 obj <>stream endstream endobj startxref Active listening is, however, a way of paying attention and responding to others, thereby improving mutual understanding. I was only five years old, and we went to his house. The four levels of listening are Factual, Perceptive, Emotional, and Mixed. Do not include any personal, sensitive or confidential information. Is there anything wrong with this page? ����\������̟�cP����R��%+�r,�?��2�g����ah�2�Ã�?�oH�bE��U0�yZR�S�S22є9���e�-� Theme: Quality improvement Topic: Quality Resource type: Improvement tool Source: ACT Academy Published on: 17 January 2018. �Uy20Edx����e�5�KP"Af1r9�k+�u2�.�n2Y�.�QX���K.2���%Z�U��U$%F Despite the popular notion that listening is a passive approach, clinical and research evidence clearly shows that sensitive listening is a most effective agent for individual personality change and group development. Figure 6. Developing Effective Listening Skills 3 Remember, there is no point in asking a question if you do not intend to listen carefully to the answer! Active listening asks you to be fully engaging and responding to what is being communicated. �K}�| I remember the day that he gave it to me. I have learned a great deal from listening carefully. Seek first to understand, then to be understood . Here is one way of thinking about active listening: “(active listening) requires … h�bbd``b`Z$��f �| $"���u=H,H�0�qD|j b��H8�d`bd������� c 6. We would go out for walks together, my parents staying behind. <> 4. Use the five skills listed below. Use “open ended” questions. listening – not just merely listening – is that active listening requires engagement from the listener. We spend a lot of time listening. endstream endobj 206 0 obj <. Don't give advice or try to “fix it.” 5. active listening is hard work and needs 100% of your concentration); o Don’t finish their sentences or fill in the blanks – no matter how tempting! %PDF-1.6 %���� Active listening is also about patience, listeners should not interrupt with questions or comments. 3. SIX ACTIVE LISTENING TECHNIQUES . It was given to me by my grandfather – I was very close with my grandfather. Be attentive : Use body language which signifies your listening : Mirroring . Related content Quality, service improvement and redesign (QSIR) tools. h�b```�z�*Ad`��0p�|���a��Y��0 �A1#3� �����y S:�?fN�sL�vN�]� V����y�l/�Q���)5 #@� ���

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