0000004513 00000 n Copyright © 2020 IDG Communications, Inc. There are over 250 SCOR metrics in the framework, categorized against five performance attributes: reliability, responsiveness, agility, costs and asset management efficiency. Sarah White is a senior writer for CIO.com, covering IT governance, hiring & staffing, and IT jobs. But most businesses should find it useful to organize the supply chain — the framework uses standardized and common definitions so it can be adapted for simple or complex supply chains across any industry. Make: This includes processes that take finished products and make them market-ready to meet planned or actual demand. value throughout the chain and also to meet customer requirements in terms of time, Supply Chain modelling is used in industry since last three or four decades. %PDF-1.7 %���� Deliver: Any processes involved in delivering finished products and services to meet either planned or actual demand fall under this heading, including order, transportation and distribution management. Working off-campus? The five basic components of supply chain … His current research interests include Supply Chain At this level, the focus is on the six main process configurations: plan, source, make, deliver, return and enable. Mastering logistics end to end, Sponsored item title goes here as designed. Level 3: Process element details, identifying key business activities within the chain. both to assess the contribution of the supply chain to achieve the goals of creating 0000007911 00000 n H�|VK�\7��)t�ֈԇ�:/�,r�F�M�`RE�u;��`^S�⧪Ȟ�[+���]̵|���G�v{����{+}�D�U��2f���۬��Ԇ�%�I}-���z{����_��}����0��"�[>ߞ��q��4��jejm��!��x">��M�Q)��ܵ���rZ�. Kedge Business School, France. These levels help standardize supply chain performance metrics so that companies can be evaluated against other businesses, even if they’re operating differently. At this level, you can associate any Level 2 process or subcategory with a Level 3 process. It’s meant to work across industries using common definitions that can apply to any supply chain process. The APICS Supply Chain Manager Competency Model was a research project undertaken by the APICS 2009 Future Leaders. Using the SCOR model, businesses can judge how advanced or mature a supply chain process is and how well it aligns with business goals. That includes all material and services needed to complete transactions, including supplies, parts, software and equipment. PDF | On Jan 1, 2004, Vorst published Supply Chain Management: theory and practices | Find, read and cite all the research you need on ResearchGate Inclusive design: 8 tips for addressing software accessibility, CIOs take the lead in pursuit of operational efficiencies, 3 considerations for reducing carbon footprints with cloud, Digital business model pays off for Toyota Financial, 5 myths and realities of IT culture change, Analytics: Your supply chain’s competitive edge, What is supply chain management (SCM)? Your business might find it has different priorities and that some steps are redundant or irrelevant to your business goals. 0000001562 00000 n processes and performances, Operation Planning, Audit Supply Chain, Urban Supply Chain, Dominique Estampe is Professor in Supply Chain Management at the Unifying and amplifying performance management Advanced analytics enable a new way to measure and manage performance. 0000012407 00000 n CIO |. and you may need to create a new Wiley Online Library account. At Level 2, metrics are high level and evaluated across multiple SCOR processes. The updated version includes more “emerging drivers of supply chain success,” covering topics such as omni-channel, metadata and blockchain, according to APICS. A good SCOR process needs to be current, structured, proven and repeatable. Supply chain management is a process used by companies to ensure that their supply chain is efficient and cost-effective. Level 1: Defining scope, including geographies, segments and context. This includes post-delivery customer support processes. The supply chain operations reference (SCOR) model helps businesses evaluate and perfect supply chain management for reliability, consistency and efficiency. The SCOR model is based on six main management processes that include: Plan: Planning processes include determining resources, requirements and establishing the chain of communication for a process to ensure it aligns with business goals. 0000002137 00000 n The supply chain includes everything involved in the flow of goods from a business to its customers, clients or to other businesses. It’s not something that can be set up and left alone — your supply chain needs to be regularly evaluated so it stays efficient and productive for the business. Please check your email for instructions on resetting your password. The supply chain operations reference (SCOR) model is designed to help maintain these processes and to evaluate them for effectiveness and efficiency. As a framework, SCOR focuses on all customer interactions between the moment an order is placed until the invoice is paid. The framework was also modernized so best practices better align with digital strategies, including new training information and integrated sustainability standards using the Global Reporting Initiative (GRI). Enable: This includes processes associated with supply chain management such as business rules, facilities performance, data resources, contracts, compliance and risk management. 0000014100 00000 n Businesses use these to establish the requirements for the supply chain by figuring out which performance attributes to prioritize and which areas the business can perform at an average pace. It describes why it is necessary to evaluate global performance There are three levels used to measure supply chain performance. 0000001528 00000 n 0000001989 00000 n etc. Subscribe to access expert insight on business technology - in an ad-free environment. A supply chain is the collection of steps that a company takes to transform raw materials into a final product. 0000004184 00000 n 0000006456 00000 n 0000016589 00000 n 0000001486 00000 n The processes defined in the SCOR framework are provided as examples of what commonly takes place in supply chain management. Source: Source processes involve obtaining goods and services to meet either planned or actual market demand. h�b```b``�f`e`�`f@ a6 da���������L& "�j���=�j��>���A屌U���$�wmh�t��v�;���,�cS����^�S�V�g���|T&�ai8�ă��/wI.7Qx0�ǽ�r��U+�D�\`Ѐ����� b1v \%(Rf`2��M\\\�2::М*\�S�>a`0�P��TX>��`�~�ӂ%�!����э�T�݅��A3�Q�AGA!���A��CӁ��X�V�i&6 &ew�,�d70�b�q��`La0;�6��D�3C.C��7��Fi�L��nb�@�Ɠ�����iC��{ ۃ����2m �g����3��Aܢߡ�; ]#o� endstream endobj 84 0 obj <>>>/Lang(en-US)/Metadata 81 0 R/Names 86 0 R/OpenAction 85 0 R/Outlines 72 0 R/PageLayout/SinglePage/Pages 80 0 R/Type/Catalog/ViewerPreferences<>>> endobj 85 0 obj <> endobj 86 0 obj <> endobj 87 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/Tabs/W/Thumb 73 0 R/TrimBox[0.0 0.0 1188.0 792.0]/Type/Page>> endobj 88 0 obj [/ICCBased 99 0 R] endobj 89 0 obj <> endobj 90 0 obj <>stream trailer <]/Prev 727197>> startxref 0 %%EOF 105 0 obj <>stream In addition to tracking traditional functional metrics, supply chain organizations can determine There are four types of SCOR best practices: Once the performance of your supply chain operations has been measured, you’ll be able to find any inefficiencies or gaps. desired. The model itself is organized around the six primary management processes of Plan, Source, Make, Deliver, Return and Enable. The author provides an understanding of how Copyright © 2018 IDG Communications, Inc. This includes purchasing, receipt, assay and the supply of incoming material and supply agreements. It describes why it is necessary to evaluate global performance both to assess the contribution of the supply chain to achieve the goals of creating value throughout the chain and also to meet customer requirements in terms of time, responsiveness and reliability. Enter your email address below and we will send you your username, If the address matches an existing account you will receive an email with instructions to retrieve your username, Supply Chain Performance and Evaluation Models. This level includes subtype categories that fall under the “parent” categories found in Level 1. Level 2: Configuration of the supply chain, including geographies, segments and products.

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