Canada . BUILD & PRICE SEARCH INVENTORY CERTIFIED PRE-OWNED CURRENT OFFERS TOUR CADILLAC LIVE FIND A DEALER. Virginia plaintiff Robert Elliott. Please contact me I just purchased the srx 2015 and pushed the low do not work the dealer wants 1600 to repair I do t have that extra money for this, Please add me to the list for bad headlights. I contacted GM about filing my out lawsuit in small claims. Cant see the road However, the class action also alleges GM uses the same defective headlights, seals and components as replacement parts, and those parts continue to fail. It is now July 24th and my dealer has yet to get the parts to do the repair. I am not new to working on cars but new to the SRX. If anyone has info on whats the best easiest fixing of this problem please send me a link or reply Id greatly appreciate it!!! Now they want me to jump through hoops to get my money back. Suppose to be a LUXURY VEHICLE but I but I cant drive the suv! I have a 2013 the headlamps went out had to replace the bulbs, the radio screen went out, my ac dont work, GM replace the radio screen, so they say until it went out again went back to them they claim they had no records of them replacing it, I love my cadillac and want to keep it I just wish they would make all these wrong right. Cadillac agreed to pay consumers and isnt. GM must be directed to correct the problem. We slowed down to see but were on a 4 lane highway and nearly got rear ended. Cadillac SRX. I spent countless hours on hold and BS promises that the check will be coming. My 2016 SRX has the same headlight problem as mentioned. How do I join this Class Action suit? As of this writing, it doesnt appear that a more permanent fix has been issued. I have been driving rentals. Jeannie Webb Truesdell goes on to say that the pooling condensation causes the vehicles to not function the way they should, including but not limited to causing the bulbs to fail, and causing other components to corrode. I would like to know too. They will not honor the recall. Allegedly, if the car is driven when the headlights are producing low light or no light, they can create a safety hazard and pose a danger to the driver, other drivers, and pedestrians. We have a 2011 SRX Cadillac and have had the same issues. Please provide any additional information about your inquiry. I agree. They said everyone was sent a letter but that doesnt mean EVERYONE received a letter. I cant even see a person or animal if they were on the road at night. Dealer wants $1600 for repairs. Perry Parmelee. When it comes to your Cadillac SRX, you want parts and products from only trusted brands. This last time I left for work at 4:30 am, it was still pitch black and the ALL quit right before I entered the interstate. The final result is much better than I expected. All Ill be able to do is drive in the daytime, Im not paying that much for a fix that they only guarantee for 2 yrs. Top Class Actions is a legal news source Warning to anyone do not purchase from Cavendar. I cant imagine what the cost of both headlamps would be!! The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. 38 results. How can I join this Class Action Lawsuit? I want to file a claim action suit !!! Add your complaint here, about any vehicle. We hav the same issue with our 2012 Cadillacs SRX. I havent received a notice but I do own a 2012 SRX with this problem. 1000 /1000 Characters. Could someone please reply, Derrick The next time I took it on they wuoted me several thousand dollars to replace. that reports on class action lawsuits, class action settlements, Thats only fair since they dont care ANYTHING ABOUT people that drive THEIR CARS nor the lives of others on the road! 5. Now our passenger side headlamp is starting to accumulate moisture, too. For more information, please contact us at 1-888-333-3281. When to a GM dealer in Ramsey NJ and they claim ignorance. A list of open investigations and Got it and deposited it today. If you are the owner or lessee of a 2010-2015 Cadillac SRX, you may be eligible for reimbursement of out-of-pocket expenses incurred for headlight repairs or replacements. Kevin Subscribe Written by Alexandra Purcell Vehicle low beam headlights are extremely dim, so dim that to see property at night, the high beam lights must be used constantly . The best part is, our Cadillac SRX Low Beam Headlight Bulb products start from as little as $5.11. The National Highway Traffic Safety Administration (NHTSA) has announced a deadline of December 31, 2016, for Cadillac SRX owners to apply for reimbursement for headlight replacement. The out of pocket expenses for a manufacturing defect. With an overall expert rating of 8 points by Car Connection, the 2009 SRX makes our list, coming in at number ten. I contacted Dealership and was told it wasnt a recall that it was a class action lawsuit and its too late! November 19, 2021, 12:25 pm. Terrible car and terrible service. And if I get a ticket for bright lights Im sueing myself, I just got my 2010 Cadillac givin to me buy my mother and she and I have had problems out it and she never received a letter nor have I, SRX 2016 i was driving my parents 2016 Cadillac SRX I am a owner of a 2015 srx with the same problem m please advise. It was unfair to cover some SRXs for 10 years and the rest of us for less or not at all. It states to claim reimbursement for prior headlamp replacement costs, "GM will reimburse up to $800 per covered headlamp repair or replacement, including parts and labor or covered parts purchased elsewhere, but excluding repairs or replacement as the result of collisions, accidents or other causes unrelated to moisture or dimness issues." December 18, 2021, 11:02 am. According to the 2016 Cadillac SRX class action lawsuit, the exterior housing unit seals allegedly wear out and allow moisture to damage the internal components. Cadillac needs to pay half my car payment and car insurance! I own a 2011 with the problem. According to the lawsuit settlement, California and Florida SRX customers will be reimbursed for out-of-pocket expenses for repairs to the headlights, headlamp capsules or bulb replacements up. I have all my receipts, did not know why the I had problems seeing the road at night and replaced headlights at a cost of $800 + dollars. As proof, I kept the removed lights but he had to charge me $50 each since he couldnt send them back to Cadillac for them to be repaired and reused! Moisture accumulation behind the headlights, especially when it rains. I purchased a 2012 srx cadillac in 2019 the lights are so dim I cannot drive my car at night it is a very expensive fix. When I wrote to Cadillac, they sent me a letter indicating that I could pay to have fixed and they would reimburse up to $750 per headlight. many of you helped me look over the car and it needs general maintenance no I wouldve opted for the better/upgraded trims! I just drive with the highbeams on. Im a huge Cadillac guy Cadillac Bob is one of my real nicknames!! Ridiculous that it took that long, but at least I was reimbursed. How these simple documents can unlock information about your car. Cadillac replaced my CUE system for $50.00. This is all a con and GM should be ashamed of themselves in hooking up with the Analytics people. I live in New York. Fleet Trucks, Cars, Vans SUVs and Commercial Vehicles | GM Fleet As a senior I did not want to leave my wife or my self with a nightmare should one of us got sick. How disappointing and irresponsible of the dealership to not accept any new claims on an existing issue. THIS IS SUCH A HEADACHE!!! I reused the original lamps, nothing was wrong with them. How can I join the lawsuit to get something done? How can I join this suit? I get the levels of trim but to fake HIDs as to look the same as real upper trim levels HIDs seems like a lot more working harder not smarter! THATS NOT NEARLY WHAT IS BEING OFFERED IN REIMBURSEMENT. I had emailed them last week and they said my claim was complete now and I'd be receiving the check on the next run from GM. When will reimbursement checks be refunded. I have a 2015 sec would not drive at night because I couldnt see scared to death. January 15, 2022, 4:16 pm, Owe dont drive our 2014 after dark because of this. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. I replaced the bulbs, which is not cheap, twice. They wont pay in Florida anymore. Just crazy! document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement So disappointed with Cadillac. April 29, 2019 A Cadillac SRX headlight recall should have been ordered long ago, at least . The vehicle is a death trap. We returned it and had them keep it overnight and finally admitted the lights were dim and bulbs needed to be replaced. Participant. It does not rain often, but when it rained January 2019 the passenger side bulb went out and my front passenger compartment got flooded. November 17, 2021, 9:35 pm. I got the same letter. Insane !! Headlights failure. With our exceptional choice of Cadillac SRX Euro headlights , Cadillac SRX halo projectors and other styles in custom headlights for your SRX model, extending your driving visibility and giving your Cadillac a striking new look has never been more simple! They want 1600$ to replace headlights. 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Ive had my head lights replaced 3 times in my 2011 SRX since owning it in 2014. doesnt make sense, I agree please. I havent received a notice but I do own a 2011 with this problem. No. The voluntary dismissal officially ends the class action lawsuit. The information on this page is for reference only. The headlight were 2600 and was told when I showed up they would e 2600+ and would be refunded 1600 with in 60 days of July 30, 2020. I have a recall notice for a Toe-link. Exactly! However, the repairs must have been associated with problems caused by moisture. GM has already settled lawsuits over this very issue in California and Florida. There has to be something we can do. Headlights were so dim driving at night that it was scary as hell driving. $2300. ?Cadillac=cow poo as far as im concerned. Pleas advise, Debbie They knew it, and kept doing year after year. Last year I paid the Cadillac approximately $400.00 to install new bulbs. How do I join this class action lawsuit for Cadillac SRX. I had the car count me in. Cant see the road lines. Terms and Conditions. Its a 2014 SRX. New cases and investigations, settlement deadlines, and news straight to your inbox. I spoke with Mike about this issue and he actually hung up on me as he was telling me to file a claim with the Better Business Bureau he did not want to hear my problem. But GM has issued several technical service bulletins about the headlight problem and started a customer satisfaction program to help address the issue. Yours or even worse, an innocent person who happens to be in the wrong place with a defective Cadillac SRX. Make & Model. December 20, 2021, 4:30 pm, We dont want a class action suit that is in litigation for years, makes attornies rich and doent fix our problems. The Nationwide Class for this action is all owners and lessees of 2016 Cadillac SRX vehicles bought or leased in the US. I spent 4 + hrs in the garage (and run out of batteries to record everything), but I made it. And Cadillac wonders why people shun buying their products! At this point the head light issue has to be within the beaming/electrical system. Im glad some of you got reimbursed. March 18, 2022, 9:47 am. Would your car be worth as much to you if you could not safely use it before dawn, after dusk, or in bad weather? Air bag did not deployed! Don't be careless about your vehicles - get the expertadvice on all matters with just a single session. The plaintiffs are represented by Berger & Montague P.C. Anita I have an 2010 Cadillac SRX with the same problem its hard to see at night with the bad headlight how do I join the headlight over $1000. An owner would need to file a similar suit in Canada. There are kits you can buy at Wal-Mart and most auto supply stores, amount others, or many auto shops will do it for you. 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