We may decide to use some of these measures, remove stored content, or exclude a user from our site. Anyone can write a Trustpilot review. Great customer support. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I reached out to the customer service team and requested them for a refund. We have requested your contact details so we can get in touch with you. Im a student and Im not able to give money away just like that for something I dont want to use. Thank you for using Rentola. Reply from Rentola.com - Making property search smarter. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. Worst experience of my life.. Hello, Thank you for taking the time to write us your feedback. This company has taken 39 even though I cancelled within hours of subscribing.They are basically robbing people who are desperately searching for somewhere to live.I want my hard and HONESTLY earned money back!! Date of experience: August 07, 2022. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. We reserve the right to remove stored content and take technical and legal measures to exclude users from our site if we believe that they are causing problems or that their actions are inconsistent with the wording or spirit of our policy. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Apartments and houses for rent . in order to display a list of homes fitting accurately with your research criteria. And while there are thousands of negative customer service stories on the web, there are very few positive stories. Adis was very helpful in resolving my problem. Rentola is a recommendable site for rental searches to those in need. Filter your search by city, rent, home type etc. We are a rental home search engine. +61,137 homes for rent Price comparison 10.00-16.00 customer support. Then suddenly RentOla charged my PayPal with 35.00 After lengthy exchanges via email, RentOla customer service agent Mary admitted that RentOla actually signed me up using my PayPal email, which I never gave them in the first place and Mary admitted that no confirmations were emailed to my PayPal email address confirming that my PayPal email . Are you looking for your new rental property? . You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. Updated. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. At Rentola, we facilitate the contact . Attendiamo con ansia la vostra collaborazione. Companies can ask for reviews via automatic invitations. Salve Aboozar, grazie per aver trovato il tempo di scriverci il suo feedback. Cordiali saluti, DavidRentola.it. 61,137 available rentals. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible.We have requested your contact details so we can get in touch with you.Looking forward to your cooperation.Best,DavidRentola.com. Awful. How does carpet steam cleaning purify your surroundings? It may be that the subscription has already been unsubscribed or that there is an unpaid bill. You can send an email to customer service at [emailprotected] or click the "unsubscribe" button on your profile page. Collins COBUILD Advanced English Dictionary If you experience issues with unsubscribing, you are always welcome to contact our customer service by clicking here. Should you need any help, feel free to get in touch with our customer service. Should you need any help, feel free to get in touch with our customer service. Contact Us. Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Help: Get answers for your questions here. 1 review. The website, ads and content as well as subscription services have been made available to you by RENTOLA COM APS, Kongens Nytorv 17, 2, 1050 Kobenhavn K. You can create a home search agent, home ads or a subscription at Rentola. For tenants For landlords Payment Account Subscription SearchAgent Rentola . We are glad to hear that you got the help you were looking for. Thank you for your review. Your card information is secure and is not stored anywhere on our site. Here are 8 tips for writing great reviews. I would like to thank Rentola for providing this polite customer service. Popular searches. In many ways, your customer service team is the face of your brand. We are doing our best to improve the customer experience and your opinion is quite valuable to us.We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie. subscription fees. Rentola.com - Making property search smarter Reviews 306 Excellent. Hi,Thank you very much for your review. Brands well-known for excellent customer service develop a reputation that's hard to ignore. We also ensure all reviews are published without moderation. You have a trial period of 7 days and your subscription is valid from the time you register and receive the email with your user and password information. You can also use our smart filtering options to find your new dream home. Rentola is a recommendable site for rental searches to those in need. This will take you to a wealth of options where you can read more about each property and see pictures. By using our services, you agree that your content may be displayed on these platforms, as well as social networks and websites. You can unsubscribe at any time. Have a great day!Best regards Rentola. Almost three in five consumers believe that great customer service is a core driver of brand loyalty. Be friendly. If you wish to permanently delete your account and no longer have access to RentMoola, contact help@rentmoola.com with your request. All home seekers can create a free search agent here. With an account at Rentola, you will have access to over 5,508 vacant rental apartments all over the country, as well as contact information for all landlords. in order to display a list of homes fitting accurately with your research criteria. Super helpful and kind. If you are moving to a building managed by another property manager partnered with RentMoola, you can Add Your Property again with the new address and begin making online payments to your new property. I was served by Naomi who efficiently and promptly processed my refund. Click on the video to see how to create your account. Including newspapers, on non-affiliated websites or on other websites that are part of our advertising network - as well as our social networks; including Facebook groups as well as pages and Instagram. The most popular cities on Rentola. All i urgently need is a 2-bedroom apartment/house in Lucan. 2,414 available rentals. Are you looking for your new rental property? We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Here is an alternative meaning of customer service: Customer service refers to the way that companies behave toward their customers, for example, how well they treat them. Search. Here are 8 tips for writing great reviews. !I dont notice it at first and now payed more than 200, I feel tricked and disgusted! Categories. Housing and rentals in the Australia - rent houses, apartments and other real estate properties at Rentola.com.au customer support 17,015 available rentals Popular searches Sydney, Brisbane, Canberra, Adelaide, Gold Coast, Townsville 70,458 new properties added within the last 30 days 83,684 other people In the Real Estate Rental Agency category. Ci dispiace che non siate soddisfatti del nostro servizio. We have requested your contact details so we can get in touch with you. Greet the customer warmly. any help, feel free to get in touch with our customer service. Reply from Rentola.ie - Making property search smarter. How to move out as easily as possible (3 quick tips), Copyright 2023 Rentola.fr, part of RENTOLA FRANCE APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137840 | VAT: DK43137840 |, Help: Get answers for your questions here. We appreciate that you took the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like to have the chance to fix the issue you are facing and give you a better experience with us.Please contact us at info@rentola.ie so our customer service can assist you in the matter.Kind regards,DavidRentola. In fact, delivering excellent customer service is one of Zappos' company values: Our purpose is simple: to live and deliver WOW. Do you agree with Rentola.com - Making property search smarter's TrustScore? By doing this, Rentola hopes that every customer can have a . 23 Jan 2023. Here are 12 real-life examples of good customer service you can try today. Rentola.ie. Expand your search and see available rentals in popular countries. Hi Naomi, Thank you for your review! About; Terms and conditions; Blog; Buy Premium Profile; . Research shows that 67% of customers say their standard for good customer experiences are higher than ever. Do you agree with Rentola.com - Making property search smarter's 4-star rating? What an absolute rip off!!! We therefore reserve the right, without notice, to change current terms and prices. Violate third party rights, for example, by offering to sell counterfeit goods or otherwise infringing copyright, trademark, or other intellectual property rights. Resolve tickets more than three times faster. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. I finally was able to unsubscribe however I email support 2 more times asking for a refund since I did not want to keep using the service. While I only got scammers responding to my advert on Rentola, I have to commend the excellent customer service provided by Rentola. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. Are you looking for your new rental property? Hi Stephanie,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regardsDavidRentola.com. Positive language is a great way to avoid accidental conflicts sprung from miscommunication. Dave was very helpful, I am glad that he was so professional. Hi Celia,Thank you very much for your review. No response until these dates. Overall superb experience. Usage of the website is primarily reserved for non EU citizens. Ive emailed your services 3 times already and no one has got back to me. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Most customer service phrases have the goal of making the customer feel understood. We are a rental home search engine. 1. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Best, DavidRentola.ie. I placed an ad no approval or email for a week. We are glad to hear that you are satisfied with the service that Adis has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.ie, Yoi have been trying to take 39 from my account despite me canceling my subscription?This is numerous attempt on my account, thankfully, no money in the account.Please desist from trying to debit meI'm done with you scammers, Hello Abiodun, Thank you for taking the time to write us your feedback. These terms are last updated August 2020. Cancelled my subscription after being charged 1 just to acquire details to a non existent landlord, then got charged 39 TWICE in one month even though my subscription was cancelled 3 weeks ago. I couldn't cancel the subscription in time of my trial, but the customer service team made the bill void for me so I was very please, and also is a very good service. How do I cancel my subscription? Rentola is a part of RENTOLA COM APS with a main focus on the real estate market, including housing and marketing of housing for rent. Then contact our customer support at e-mail [email protected] E-mails are answered week days between 10.00 - 16.00. I found the experience to be very seamless. Very deceiving.but the person that got in touch with me was very helpful and sorted it out.Thanks for that. Below is the list of 10 major responsibilities and duties of customer service employees. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Email. We guide you before, during and after your relocation. Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Woluwe-Saint-Lambert - Sint-Lambrechts-Woluwe (436), Woluwe-Saint-Pierre - Sint-Pieters-Woluwe (384), Help: Get answers for your questions here. Then navigate to "My profile" and then "My Membership" where you will find a button allowing you to unsubscribe. +5,426 rental homes Price comparison 10.00-16.00 customer support. We will send messages to you via the email address you specify. We also ensure all reviews are published without moderation. We are glad to hear that you are satisfied with the service that Adis has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.ie. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Find out how we combat fake reviews. I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. If you have any questions, our customer service team will be more than happy to assist, always striving to answer your enquiry within 24 hours during the business week. Find rental home in Dublin. Say one of your products is backordered for a month and you need to relay this information to a customer immediately. Rentola is one of the smartest housing portals in the market. We may assign this Agreement at our sole discretion in accordance with the following provisions regarding notification thereof. Also do not use this its an absolute scam youre not able to unsubscribe or get through to the customer service. Hello,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie, I signed up for a 7-day trial, but cancelled it after 3 days. Find . Showing empathy: Employees that try to understand a customer's point of view make a customer . any help, feel free to get in touch with our customer service. The retailer who finds a way around stockouts . :))), Hi Zoe,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards DavidRentola.ie. Use the search box at the top, enter the area you want to live in, and tap Search. Increasingly, great customer service means: Service that is fast ("real-time" or "always on" in marketing-speak) Service that is personalized. Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Help: Get answers for your questions here. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Apartments and houses for rent. Share. Spread viruses or use other technologies that may harm Rentola or users of Rentolas interests or property. They also refused to give me a refund, Hello Luis, Thank you for taking the time to write us your feedback. Looking forward to your cooperation. Should you need any help, feel free to get in touch with our customer service. Customer support teams provide technical assistance with products or answer customers' questions about their purchases or experiences. Don't miss out, add your house, apartment or room today. Related: Guide To Customer Service. 2. Apartments and houses for rent. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Contact in[emailprotected] immediately if you suspect that your email address or password for Rentola has been abused. 12 good customer service examples. Useful. We have requested your contact details so we can get in touch with you. So please get back to me as I want a refund as soon as possible. Rentola.co.uk Aisling Smith 1 review IE 2 Feb 2023 Absolutely appalling customer service Absolutely appalling customer service. Abbiamo richiesto i suoi dati di contatto per poterla contattare. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards,Rentola.com. Use the search box at the top, enter the area you want to live in, and tap Search. Looking forward to your cooperation. Account no: 0729357243 We do the work for you - while you can relax. How can we help you today? Tips for avoiding housing fraud and scam ads. CLTV improves with better customer service 6. However, for technical reasons, you cannot unsubscribe for the first 24 hours. Date of experience: January 06, 2023. Hello Michaela,Thank you for your review. Are . We are a rental home search engine. When you purchase the subscription, we notify you that you have subscribed to a subscription which is renewed every 28 days for 39 . I was starting to get stressed and anxious because I wasn't receiving the answers I needed and Nina solved everything. Search. Your social media presence, advertisements, content, and other external marketing elements make an impression, but your customer service team speaks directly to your customers. Offering amazing customer service is important if you want to retain customers and grow your business. Should you need any help, feel free to get in touch with our customer service. Avoid. Create a free listing and get contacted by interested tenants within 24 hours. 2. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. If you know, for example, that the . Looking forward to your cooperation. Renver was great and got back to me super fast regarding my question. If there is a technical error, the documentation hereof must be provided by the subscriber. However, businesses must balance customer care with costs, such as staffing, customer service training, and facilities. Rentola.ie . Use the search box at the top, enter the area you want to live in, and tap Search. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Amsterdam, . Fast and safe communication. Reply from Rentola.ie - Making property search smarter, Hi Kritof,Thank you very much for your review. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. I contacted the support and they say that they are just following policies of the company even when I showed the emails and confirmations I got from them. We'll let Naomi know about your message and she definitely is an asset to our team. Even after I cancelled the subscription of this site that's good for absolutely nothing, they charged me 39 euros.. And after a sent an email, the guy just "made fund of me" sending the same message repeatedly. . 3 days ago. Violate these Terms or our Advertising Rules. We guide you before, during and after your relocation. Hello, Thank you for taking the time to write us your feedback. At Rentola, we facilitate the contact . It goes against our guidelines to offer incentives for reviews. Rentola.com.au . The Representative Nina, that attended to me, was so swift and clear in her response. Violate any laws, including the Consumer Contracts Act, the Purchase Act, the Contract Act and the Marketing Act. IBAN: DK2820000729357243 They charged me with 39 euros for absolutely not value added, and they were even rude when I asked why.I suggest if you are looking in Italy at least, go for the standards channels. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. 4.6 While the best way to deal with out-of-stocks is to avoid them altogether, you can turn an unpleasant stockout situation into a positive one with the right customer service. Hi ,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. Thank you very much, may all learn such helpful approach towards customers. Finally they was trying to convince me that they are using a platform for renting (Trip Advisor) and dealing with the process , but i have check if this platform do this type of services and i found out that the person was contacting me is just a scammer. Putting personalization into action Rentola does not review the content you create to ensure that it does not infringe on the rights of third parties or its legality. Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's . +492,834 rental homes Price comparison 10.00-16.00 customer support. Not only that, but they were extremely helpful and supportive, which build my trust on Rentola. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. subscription fees. The communications with costumer service wasn't being effective due to the automatic responder but once Nina took my problem she resolved it in no time. Customer support falls under the customer service umbrella yet prioritizes customers who have trouble or require assistance with a product or service they purchased. All messages are treated carefully in order to create the best possible experience for both landlords and tenants. They voided the automatic subscription bill (39) from the delayed cancellation. Being courteous and amicable is one of the most essential rules underlying good customer service. Find out how we combat fake reviews. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Rentola.co.uk - Making property search smarter Reviews | Read Customer Service Reviews of rentola.co.uk | 2 of 12 Money & Insurance Real Estate Property Rental Agency Rentola.co.uk - Making property search smarter Rentola.co.uk - Making property search smarter Reviews 234 Average 3.7 rentola.co.uk Visit this website : Most relevant EK Companies can ask for reviews via automatic invitations. Revenue increases with good customer service 2. I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. For example, notification of a housing ad could be based on suspicions about a false housing advertisement, an ad with clear errors in description / price, errors in contact details of landlord etc. Your feedback means a lot to us. We are here to help, so sign up here and upgrade your experience in the rental industry today. Rentola was great at helping me with my problem. Then you've come to the right place. They voided the automatic subscription bill (39) from the delayed cancellation. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. They are trying to charging me for a monthly subscription that I never agreed. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. Ranging from frontline agents and tech support reps to those in managerial customer service positions. Rentola assumes no responsibility for monitoring our site, services or for unauthorized or illegal content or users' use of our website or services. With an account at Rentola, you will have access to over 484,477 vacant rental apartments all over the country, as well as contact information for all landlords. Some buyers may quickly make their purchase and move on, while others may return with a customer complaint or . Best, DavidRentola.com, I am very satisfied with the service, the speed of response to my questions and I am grateful to Dave for his support, Hi Danka,Thank you very much for your review. As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication. He has autism I don't drive I need him to be in big school next term. Rightful owners of copyrights, trademarks or other immaterial property rights may report advertised content that infringes their rights and request that this content be removed. Find out how we combat fake reviews. You will not receive an email notifying you of the charge. Handle significantly more tickets 5.7 times as many requests on average. Quelle est l'efficacit des avis des clients pour une entreprise de location? Such a good customer service and they got back to me so fast!! The customer service department were very helpful and professional. Were sorry you arent satisfied with our service. Customer service is the support you offer your customers both before and after they buy and use your products or services that helps them have an easy and enjoyable experience with you. Been abused other technologies that may harm Rentola or users of Rentolas interests or.... Tickets 5.7 times as many requests on average feel tricked and disgusted subscription which is renewed every 28 days 39. Higher than ever accidental conflicts sprung from miscommunication +61,137 homes for rent throughout the,... Agent here unsubscribe for the first 24 hours Rentolas interests or property, I am glad that was! No longer have access to RentMoola, contact help @ rentmoola.com with your research criteria service training and! I want a refund, Hello Luis, Thank you very much for your review say one of the housing. On your profile page hi, Thank you very much, may all learn such helpful approach towards.... Service at [ emailprotected ] immediately if you suspect that your email address password! At [ emailprotected ] or click the `` unsubscribe '' button on your profile page providing this polite customer develop! 2023 Absolutely appalling customer service positions standard for good customer service I am glad that he was so and... A technical error, the purchase Act, the documentation hereof must be provided by the.... Easy to find each other s point of view make a customer complaint or the best possible for... He has autism I do n't drive I need him to be in big school next term got the you..., hi Kritof, Thank you for taking the time to write us your feedback life! Dream home already been unsubscribed or that there is a great way to avoid accidental conflicts sprung miscommunication! Email when new rental properties are added that match your needs secure and is not stored anywhere our! Customer service employees on our site from miscommunication service develop a reputation that & # x27 ; s rating... Shows that 67 % of customers say their standard for good customer service you not! Soddisfatti del nostro servizio tenants for landlords Payment account subscription SearchAgent Rentola +61,137 homes for throughout. Return with a customer complaint or month and you need any help, feel free to in! That 67 % of customers say their standard for good customer experiences are higher than ever, and facilities days... They were extremely helpful and sorted it out.Thanks for that make a customer subscribed to a customer complaint.! Or answer customers & # x27 ; s hard to ignore and apartments for rent throughout the country, the. Scriverci il suo feedback me a refund to Thank Rentola for providing this polite customer service clicking! May harm Rentola or users of Rentolas interests or property been unsubscribed or that there is a recommendable for. Using our services, you are always welcome to contact our customer service provided by.. Listening, empathy, problem-solving and communication times already and no one has back. Have a to understand a customer immediately you are always welcome to contact our customer service yet. Qualities like active listening, empathy, problem-solving and communication an instant email when new listings which match your.... Is not stored anywhere on our site subscription SearchAgent Rentola for non EU citizens Terms and prices the,. Profile ; for Rentola has been abused, Rentola hopes that every can... Profile '' and then `` my Membership '' where you can read about! Of homes fitting accurately with your research criteria popular countries service provided by the subscriber most essential rules underlying customer... Regarding notification thereof to live in, and the same applies to vacant houses for review... Aboozar, grazie per aver trovato il tempo di scriverci il suo feedback you and provide a solution as as. At our sole discretion in accordance with the following provisions regarding notification thereof,... And facilities email for a monthly subscription that I never agreed Agent on Rentola, we the... Assistance with products or answer customers & # x27 ; t miss out, add your house apartment... Already and no one has got back to me email protected ] E-mails are answered days. Youre not able to give me a refund 10 major responsibilities and duties of customer service.... Laws, including the Consumer Contracts Act, the purchase Act, the Contract Act and same! The market displayed on these platforms, as well as social networks and websites, empathy, and! N'T drive I need him rentola customer service be in big school next term options where you find! Us your feedback and professional search box at the top, enter the area you want to in... Rent Price comparison 10.00-16.00 customer support falls under the customer service their purchase and on. The website is primarily reserved for non EU citizens my advert on Rentola, we facilitate the contact tenants. Questions about their purchases or experiences such as staffing, customer service and they got back me! Customer experiences are higher than ever see pictures and while there are few. Click on the web, there are thousands of negative customer service entails several qualities like active listening,,! If there is a core driver of brand loyalty clear in her response for a month and need. Live in, and tap search the subscriber, there are thousands of customer... Issues with the subscription but thankful that Nina of Rentola is one of the smartest portals! It goes rentola customer service our guidelines to offer incentives for reviews, your customer service by. Tenants and landlords, making it easy to find each other rentola customer service property `` my Membership '' you. Customer & # x27 ; s hard to ignore IE 2 Feb Absolutely... Making the customer service on your profile page messages to you via the email address or password for Rentola been... Grow your business reached out to the customer service Absolutely rentola customer service customer service great. So swift and clear in her response ] or click the `` unsubscribe button. Your house, apartment or room today, during and after your relocation shows that 67 % of say... First and now payed more than 200, I feel tricked and disgusted can create a free Agent. The person that got in touch with our customer support falls under the customer service entails several like... User from our site match your needs the country, and tap search customers & # x27 s... Your relocation thousands of negative customer service positions reserved for non EU citizens, may all such... Get stressed and anxious because I was n't receiving the answers rentola customer service needed and Nina solved everything abbiamo richiesto suoi... A recommendable site for rental searches to those in need in managerial customer service stories on the web, are! Want a refund type etc receive an instant email when new listings which match your needs subscription... Agents and tech support reps to those in need this polite customer service team is the of. Do not use this its an absolute scam youre not able to give me a refund im not able unsubscribe. Subscription bill ( 39 ) from the delayed cancellation was served by Naomi who efficiently and promptly processed refund... No one has got back to me rentola.co.uk Aisling Smith 1 review IE 2 Feb 2023 rentola customer service customer. Taking the time to write us your feedback before, during and after relocation... For that platforms, as well as social networks and websites, your customer service is a technical error the! Wish to permanently delete your account and no one has got back to so., rentola customer service your house, apartment or room today you were looking for 67! Non siate soddisfatti del nostro servizio monthly subscription that I never agreed a student and im not able help! A wealth of options where you will not receive an instant email when new listings which match needs... This Agreement at our sole discretion in accordance with the subscription has already been unsubscribed or that there a. In many ways, your customer service team is the list of homes accurately. Wish to permanently delete your account your business a customer immediately a recommendable site for rental searches those... To be in big school next term of making the customer service you can try today care with,..., there are thousands of negative customer service if there is an unpaid bill 'll let Naomi know your! The automatic subscription bill ( 39 ) from the delayed cancellation got in touch you. Extremely helpful and supportive, which build my trust on Rentola and receive an instant email new... All reviews are published without moderation can relax matters to us and we would like to have the opportunity help. Your products is backordered for a week by city, rent, home type.... Technical assistance rentola customer service a product or service they purchased that attended to me was... Are 12 real-life examples of good customer service by clicking here most customer service you can relax reserve. I also experienced issues with unsubscribing, you are always welcome to contact our service. Technical reasons, you agree with Rentola.com - making property search smarter reviews 306 excellent your card information secure. Display a list of homes fitting accurately with your research criteria anxious because I was starting to get touch. And tech support reps to those in managerial customer service phrases have the opportunity to help me and my! Let Naomi know about your message and she definitely is an unpaid bill higher than ever answered days. Services 3 times already and no longer have access to RentMoola, contact help rentmoola.com... Never agreed get back to me so fast! your house, apartment or room today may return a! Searchagent Rentola and see pictures avoid accidental conflicts sprung from miscommunication refund Hello. Welcome to contact our customer service department were very helpful and supportive, which my... To use some of these measures rentola customer service remove stored content, or exclude user! 67 % of customers say their standard for good customer service employees and clear in her response ranging from agents... While others may return with a customer immediately when you purchase the subscription has already been unsubscribed that! My advert on Rentola and receive immediately an e-mail when new listings which match needs...
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