Contact a location near you for products or services. It offers 99% nationwide coverage, and you can cancel at any time. Such blatant fraudulent act to treat an account as active while they never installed the service was bad enough, and then this nightmare of these charges keep coming and the failing of their staff to correct the error said very little about this company. I would not recommend this ISP company to anyone as they lie to you and do not fall for giving your credit card number for monthly auto pay. Originally I would have given them a chance a year later, but their mishandling of these phone calls of over an hour to fix a blatant fraudulent active account and charges ruin their chance to have business from neither me nor anyone. Example: [BIG Pattern Confirmation] 09/15-1200-Cheng Youqing-Li Daren, If there is no picture file, there are basic reference pictures on site for selection. We returned and SUDDENLINK acknowledged receipt of their equipment, but they still withdrew $150.00 from our . I understand how it would be frustrating to deal with service issues like that. SuddenLink internet is a great buy for the first year. The Forbes Home editorial team is independent and objective. I've bought new modems, spent hours setting them up, they work fine, but NO INTERNET from Suddenlink. I continued to call the next day and got the same response over and over then I called the nearest store in Branson, Mo and I got the same recorded message, could not complete my request to talk to customer service and, "I see you have a balance. A user says: Google Maps offers a lot of support for its APIs, and theres a large community of developers who can help as well. Im signed up for Suddenlink service, what equipment do I need? So I had maintenance return every single piece of the equipment to the leasing office of my apartment because I've been living in Sa and because they couldn't walk into someone apt and pick it up (apparently). And at the end of the day, they send our bill to the collectors making to pay for the service we didn't use. Enter ZIP code or city, state as well. Previously, SuddenLink offered internet plans in 17 U.S. states, primarily in the Southwest, Midwest, and Southeast. You can always try to reach out to customer service if youre interested in making the change and see if they cant provide you with a more definitive answer as to whether the particular products you are considering are compatible. Optimum doesnt currently allow customers to cancel their service online. ComplaintsBoard.com is a leading complaint resolution website on the Internet. When you are working with rented equipment, you typically get things like new firmware updates to improve performance and fix any security problems. We are here to help and would be glad to further address this. A modem? If you plan to stay with Suddenlink for longer than 18 monthsor to keep the equipment afterthen it makes fiscal sense to purchase your equipment because you can save yourself that $10 fee which means that every subsequent 18 months you are saving yourself the total cost of the Suddenlink equipment. TDS Telecommunications LLC (TDS Telecom/TDS ) is a wholly owned subsidiary of Telephone and Data Systems, Inc., a stable and reputable provider.Since 1969, TDS has outfitted businesses nationwide with voice, data, internet, collaboration and cloud solutions, while building an industry-wide reputation for delighting customers with local and . All other marks contained herein are the property of their respective owners. Deliver great customer experiences with accurate wait times and routes that are optimized based on real-time traffic conditions. See below.). You can always try to reach out to customer service if youre interested in making the change and see if they cant provide you with a more definitive answer as to whether the particular products you are considering are compatible. So then we rescheduled for the 3rd time for today July 13th and no one showed up. What you step on is warmth, what you step on is memories, what you take away from here is not just a carpet but you, the temperature of memory #TuftyourownRug, 3F, No. Unsubscribe easily. All trademarks and service marks are the property of their respective owners. The machine has a certain degree of danger, please pay attention to safety. Suddenlink bumps up its prices after your first 12 months of service. We are here to help and would be glad to look over your account to see if anything could be done to help out with the additional costs. And I forgot to disconnect. Suddenlink expects their materials back immediately. Copyright 2014 - 2023 Search4Stores.com. In addition to making sure your device is compatible with your internet service provider, you need to make sure that the upload and download speed at least matches what youre paying for with your internet plan. YEARS IN BUSINESS (972) 636-4444. (I upgraded to a faster internet speed, so the cost of my bill did not alert me). Remain on the line. I was put on hold for about 20 minutes, she came back on the phone, said she talked to a supervisor and I should not be receiving a bill at all. Find nearby suddenlink stores. Wed. . If you purchase equipment on your own, you are responsible for making sure its compatible. I WILL NEVER USE SUDDENLINK AGAIN AND IM REPORTING THEM TO THE BBB AND MAKING SURE EVERYONE I KNOW THAT THEY ARE SCAMMING PEOPLE! Count on accurate, real-time location information. Suddenlink gives you the option to either buy or rent your electronic equipment for around $10 a month. [mini] handmade carpet class size: about 2525 cm (1 piece), miniHand-made coaster class size: about 10x10 cm (2 pieces), You need to "paint the base cloth by yourself freehand" on the day. THIS IS AN ADVERTISEMENT AND NOT EDITORIAL CONTENT. Our star ratings are based on a range of criteria and are determined solely by our editorial team. Drinking water or beverages are available at the venue, and you are welcome to bring them. Suddenlink offers fast internet speeds, voice-controlled TV options, optional apps and reliable customer service. From Business: Optimum Internet 500 Starting at $59.99/mo. Whether youre canceling your service because of a move or because youre unhappy with your service, youll want to shop around for a new provider. I would not recommend anyone using Suddenlink. No annual, From Business: Welcome to Crumpton TV Crumpton TV was established in September 1962 by Murray & Freeda Crumpton in their garage on Maple St. in Greenville, Texas. IM EVEN GOING TO TALK TO A LAWYER TO SEE IF I CAN SUE THEM! Pay with a credit card, no account required. Suddenlink Communications. Customer Number 877-694-9474 - by the Numbers. Equipment Providers can manage their satellite locations within the Equipment Return Location Directory (ERLD) by logging in with their UIIA credentials from the home page of the ERLD directory. In 2020, Google Maps was used by . Based on the equipment replacement fees Suddenlink charges, the modem is worth, . It's a horrible company. Choose a FedEx Office location for AT&T Returns Step 1: Choose a nearby FedEx Office . Many internet and television providers allow you to place a seasonal hold, where you temporarily suspend your service when youre out of town for an extended period of time. Hi, Gerardo! Should I rent a wireless router, modem, or gateway from Suddenlink or buy it myself? These include rural locations used to slower speeds provided by DSL and satellite providers. Its location on this page may change next time you visit. Suddenlink has three TV packages with channel counts ranging between 225 and 340 channels. Buying it means paying a one-time fee, but you save money over time however, you don't get tech support from Suddenlink when you buy your equipment. That piece of equipment or gadget belongs to Altice Amplify. Call-back available YES. Suddenlink Communications offers television, broadband internet and phone service over the cable. Google Maps is a web mapping service developed by Google. These people lie and steal, very dishonest and greedy, do not trust Suddenlink or Optimum, they will cheat you too if given the opportunity. Hey, Tetiana! . I have evidence showing that I moved. Our content is intended to be used for general information purposes only. Royse City, TX 75189. Google does maps best. But we weren't informed, and we didn't sign any ennoblement. Single frame size: about 4545 cm, you can make the pattern you want. Because Optimum doesnt require contracts, they also dont charge an early termination fee. Terrell (1) Tyler (2) Victoria (1) Willis (1) 1-866-347-4784. Advanced advertising and analytics solutions from a4 deliver multiscreen campaigns for advertisers to reach their audiences and grow their businesses. Disconnect the equipment you wish to return and carefully place it, including all remotes and power cords, in a box of your choosing. Suddenlink billed my credit card for $100.00 anyway and I contacted my credit card company and they ask me to contact Suddenlink and explained what was happening when I called Suddenlink. Should I rent a router/modem from Suddenlink? Please try to arrive 15 minutes early. SuddenLink high-speed internet is powered through a fiber optics network. You can use the Suddenlink location finder and visit a store in your area to return the items in person. They give you a cable modem, power adapter, coaxial cable, Ethernet cable, and two-way cable splitter (This equipment isnt free! Pricing varies by location and availability. Termination date set up for a month after the equipment was return. The compensation we receive for those placements affects how and where advertisers offers appear on the site. Enter a location to find a nearby suddenlink stores. There are also steps you have to follow for returning the equipment that Suddenlink sent to you (so you dont still get charged to rent it). Suddenlink is available in: Suddenlink internet plans start at $35 a month and have no annual contracts. Do I need both? Whats the difference between a router and a modem? I've had no internet for TWO DAYS NOW and they don't seem to be concerned at all about fixing it. If youre looking for reliable internet at a fair price, Suddenlink is worth a look. Its terrible, all y'all want too do is put a whole in my pocket. The company offers a 30-day money-back guarantee and does not require contracts. 1.Build maps experiences throughout the world. Open Google Maps on your computer or APP, just type an address or name of a place . Attach the prepaid shipping label to the return kit. Our Locations Confidence in Every Connection. No. Instead of sending your equipment via post, if there is a store nearby, dropping it, there is an option too. Suddenlink however makes it very easy by providing a list of approved equipment you can bring yourself, and offering a self-help section for installation if you choose to use equipment you buy. So on July 5th that's what we did and there was no internet provided. Do I need a router? If you choose to buy one yourself, you will need both or similarly a combination. The limits a provider sets on the amount of data youre able to use while online, Transfers data to your home for activities like streaming, shopping and browsing social media, A unit of measurement used to indicate download and upload speeds, Transfer data from your home for activities like video calls, uploading large files, working on online documents and live gaming. Canceling because of service, price or simply moving to a new area? Read different. Keep reading to learn how. And do they tell you this on the phone ABSOLUTELY NOT! And if you are set up on automatic pay, YOU ARE SCREWED! You will waste so much time and energy to deal with problems from this company. They got more done in a few weeks than I did in over two years. Do they tell u this in the office when turning in your equipment? Yes, you do need both a router and a modem. Rockwall, TX 75032. How high will depend on the companys branding. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. Suddenlink Communications. Centurylink Modem Return to Store. New Jersey: (973) 230-6048. Pack up the equipment you're sending back to us. When you enter the location of nearest suddenlink store, we'll show you the best results with shortest distance, high score or maximum search volume. You have to box up the equipment, create a return label on the Suddenlink website, and drop off the box at a FedEx location. Our contract with SuddenLink/Altice has ended, and the equipment must be returned. Called customer service again, after talking to a couple of people one of them was able to look into it, no I only had one piece, the other piece they were talking about was customer owned. Please note that we do receive compensation for any products you buy or sign up to via this advertisement, and that compensation impacts the ranking and placement of any offers listed herein. All other marks contained herein are the property of their equipment, will! Returned and suddenlink acknowledged receipt of their respective owners also dont charge an early fee. Change next time you visit page may change next time you visit a month have... Mapping service developed by Google service online currently allow customers to cancel their service online one showed up coverage and. From this company credit card, no account required fair price, suddenlink offered internet plans in suddenlink equipment return locations. I KNOW that they are SCAMMING PEOPLE speed, so the cost of my bill did not me... 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Must be returned all trademarks and service marks are the property of their respective owners were n't informed, you...