Thank you. We use dedicated people and clever technology to safeguard our platform. All I can say as a woman I just felt that I was taken on a little ride. Registered Name: BMW Park Lane. Thank you. We may also receive preferential rates for the funding of our bike stock in return for introducing you to BMW Motorrad Financial Services for finance. Good Afternoon Beth, Thank you very much for taking the time to leave us a lovely 5 stars review! Best wishes, BMW Park Lane. Book your instore or online appointment and test drive with our dedicated team today. 2023 Trustpilot, Inc. All rights reserved. Couldn't be happier with the car so far. Rude and unhelpful as soon as they have your money. ?26 JunYou sent a messageMessageMonday for collection please, ALSO, we still need to fix our car, so can you exchange the part on Monday for a part ``that is not damaged``? If I did I would be picking holes for the sake of filling in this box. We will be sure to share it with all the Battersea Team. From design to production BMW ensures that every component can be disposed of in the most environmentally friendly way possible. We are working hard to get this fixed, in the meantime please email mail@bmwparklane.co.uk and a member of our team will get in touch. I thought this was supposed to be the flagship store for BMW in the UK. BMW Park Lane | 15,809 followers on LinkedIn. Terms and Conditions apply. How about the wear and tear of my car. Address 102-104 Stewarts Road, Vauxhall, London, SW8 4UG. This is the main paperwork part of your lease. Park Lane | Authorised BMW Retailer. Arrange a test drive. Any payments made to us will not affect the amounts you pay under your finance agreement. BMW Park Lane. Exemplary customer service, they even washed my car for me which was lovely. Follow up and communication was spot on. . The BMW Warranty means your BMW Approved Used Car has unlimited mileage protection against breakdown and repair costs for parts and labour for a minimum of 12 months*. 0370 700 5216. Our showroom is now open! See on a map. We will receive a fixed commission for introducing you to BMW Motorrad Financial Services, calculated by reference to the bike or as a percentage of the amount you borrow. Exclusive invitations to our latest events and product launches. Robbie Masters has always been my point of contact and his support has always been very helpful. It's been bugging me as I gave a glowing report previously. We will use it again. lead technician. Financing is now available on all BMW and MINI Servicing, Bodyshop Parts and Accessories. E&OE. We are delighted to read your comments and we will be sharing this with Oskar and the whole team. After unexpected problem with my S1000R BMW assistance direct me to the guys in Battersea. Abby came to my rescue after my drivers window broke in apocalyptic rain. Search for your BMW. Email Address: mail@bmwparklane.co.uk. Get the BMW you want, with our excellent finance and lease deals, brought to you by Park Lane. We are delighted to read your comments and we will be sure to share it with Robbie and the whole team. If you meet our initial requirements, and when a vacancy arises within your local area, your application details will be matched to the recruiting BMW Retailer. Hi Khalid, Thanks for taking the time to leave us a 5 stars review! Around 20 staff are understood to be impacted by a restructure which will close the German premium carmaker's International & Specialist Sales Division, based at the . . So disappointing BMW ..What was also shocking is that when I questioned the 21, they made me feel cheap. I simply won't go anywhere else. At BMW Park Lane, we are always looking for new ways to improve and enhance our service offerings. Our ethos is pure and simple, make buying a car as seamless a process as possible for our customers. Corporate Sales Manager. VAT Number: GB 584 4519 13. We are delighted to read your comments and we will share it with Linda. star star star star star. Meet The Team - find out more from us at Douglas Park MINI in Hamilton, Glasgow, Hillington & Stirling. Service: 01926 333888. Registered Office Address: Summit One, Summit Avenue, Farnborough, Hampshire, GU14 0FB. 2) As you will see in the second photo, the box that the part was sent in HAS BEEN RIPPED OPEN IN TRANSIT!!. However, the car was taken in without a fuss and I was delivered to the nearest tube station for my onward travel. We are delighted to read your comments and we will share it with Jordan. and some lousy excuses from him and his manager! In the unlikely event that your BMW fails its first MOT test, replacement parts and labour are now covered on a long list of key items to ensure that your MOT certificate is awarded with the minimum of fuss. Good service and very helpful people. All BMW Motorrad Premium Selection motorcycles are sold with two years Roadside Assistance cover. With finance options that can be tailored to suit you, we aim to provide a flexible and personal experience. The BMW Motorrad Performance Academy offers on-track training experiences for those looking to develop their skills to become faster, safer and more accomplished on a circuit. Being the flagship BMW i store on Park Lane may give you a prestigious address and fantastic shop window to customers and opportunities but it doesn't guarantee sales or customer satisfaction . Finance available subject to credit acceptance to UK residents aged 18 or over. To apply for a BMW Apprenticeship click the link below. No GB 610 6250 86. If youd be interested in joining our Park Lane Party, please email us:mail@bmwmotorradparklane.co.uk. BMW Park Lane | 15,852 followers on LinkedIn. Hi Helga, Thanks for your review! We are happy to answer any questions you might have about our services. Thats why getting your BMW fitted with tyres that have the BMW star marking is so essential. Best wishes. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Excellent service from Linda Hegerty, punctual, professional and polite. Good Morning Charlotte, Thanks for taking the time to leave us a review. This can be completed online whether it is an application for a personal or business lease. Offer may be varied, withdrawn or extended at any time. With a BMW, you can keep track of the status of your car and when to book in your next service. The car has been serviced and delivered on time and I was kept updated all the way. . She's exceptionally competent in making sure that all bases are covered. Muhammad A. 2023 Trustpilot A/S. BMW thought it appropriate to give me 21 worth of petrol? Best wishes, BMW Park Lane. I am well within my rights to ask what can be done. Conveniently, to them, they are NOT a UK Motor Ombudsman ( TMO ) Credited Agent thus make sure to read the small prints and do NOT fall for their pushy sales agents either! There is no additional cost to delivering your car as we offer free nationwide delivery on all of our leasing deals. Speak to a specialist. Thank you Chris. meet the team; Back to previous page. Book your instore or online appointment and test drive with our dedicated team today! 0370 700 5216. Jan 23, 2023 . Contact dealership Get Car Leasing 020 7514 3559 Visit Website 70 Park Lane, London, W1K 7TT. Motorcycle condition, excess mileage and other charges may be payable. Our Park Lane showroom is undergoing refurbishment. Enjoy competitive servicing prices with no compromise on quality. 10 reviews Ranked #224 of 229 dealerships in London. Good afternoon, thank you very much for your wonderful comments! Best wishes, BMW Park Lane. Finance available subject to credit acceptance to UK residents aged 18 or over. Yes, I bought during covid but the handover process was laughable. Hi Kane, thank you very much for your 5 stars review. Email: parklane.corporatesales@bmwparklanecorporate.co.uk Telephone: 0370 700 5218Or write to us at: BMW Park Lane Ltd., 70 Park Lane, London, United Kingdom, W1K 7TT. I am a 27-year-old customer and over the years we have bought 8 brand new 5 series from other BMW agents. . Got a problem, Ask Oskar EiduksNeed quick service ask, Oskar EiduksOften main dealers can be nonchalant and you can often find yourself to be dealing with people who dont know or care anything about cars and consequently you leave feeling a lot more discombobulated then when you arrived, mainly if you only went in for some advice but HELP is at hand and only so if you do you manage to talk to one Oskar Eiduks (although he does surround himself with very helpful people ) hell will make sure that confusion doesnt happen at Bmw Park Lane. Best wishes, BMW Park Lane. Not happy with the service at all to be honest. BMW Group Park lane are proud to be a 2020 supply Partners with babylon, our team work directly with the factory to ensure that your new vehicle is built exactly to your requirements and offer the very best finance package designed around you.. Based in Central London with a national free home delivery service, our dedicated sales team offer specialised and personal advice on all aspects of . Long-lasting technology, reliable service and optimum parts supply appeal to reason innovative ideas, superior chassis and suspension and distinctive engines provide the right feeling. It goes against our guidelines to offer incentives for reviews. We currently have four spaces left on the Park Lane party, where you will be joined by some of our Park Lane customers and even a member of our team. I was not told that the car would be taken out of London actually more like Coventry and back. Visit us for all your BMW New, Approved Used & Aftersales needs. Serving the North Vancouver area, Park Shore BMW, located at 835 Automall Drive in North Vancouver, BC, is your premier retailer of pre-owned vehicles. Will definitely be coming back for my next service. If you are not satisfied with our resolution of your complaint: If you have a regulated contract with us and are not satisfied with our final response you are eligible to refer the matter to the Financial Ombudsman Service. Here are 8 tips for writing great reviews. NB: The cooling off period differs if you take out a business lease. Hi Susie, Thanks for taking the time to leave us a 5 stars review! Best wishes, BMW Park Lane. With servicing, everything is done thoroughly and to the highest standard. Great service. shaun muir. Need a repair or looking for original BMW parts? Call BMW Park Lane on 0370 700 5216. They are lovely cars too.. Alternatively, contact the Apprenticeship Programme on 0845 234 0000. You can contact us by telephone, email or in writing and your complaint will be resolved in the shortest possible time by the appropriate person. Low rate finance available, including HP and PCP. With our BMW range now boasting more models than ever before, finding the perfect BMW for you has never been easier. Read employee reviews and ratings . Dont hesitate to get in touch with one of our certified BMW experts. Based in Central London with a national free home delivery service, our dedicated sales team offer specialised and personal advice on all aspects of buying or leasing a newBMW,MINIorMotorrad Bikein the UK. Bought a 69 plate 430 and considering the prestige of being on park lane, their service is nothing like prestige. Our business has developed over the years, and more so recently with the launch of the future of the BMW brand with its all electric products. We know how precious your BMW is, and how important regular services are. The receptionist looked liked she would be better of working in Poundland! We hope to see you soon. Join the BMW Park Lane team. We are delighted to read your comment and we will be sure to share it with Chris. At BMW Park Lane, we are always looking for new ways to improve and enhance our service offerings. Could you please, confirm a suitable weekday collection date allowing 48 hours notice for it to be arranged? MARTIN DUNN General Manager BMW New, BMW i and Approved Used Sales. MICHAEL VAN DER MARK. Diplomatic Finance: Simon Hillyer. Book a service. I have since sold my car and bought from another dealership and the service was spot on! I certainly recommend this establishment to give you confidence that professionals are looking after your BMW. We will always do our best to meet your delivery requirements. Ensured that I drove off with an all singing and dancing car, . Great customer focus and care, always. BMW Park Lane | 15,042 followers on LinkedIn. Looking for the right accessories? He really is a gem and a credit to the company, he always offers the highest level of customer service I have experienced anywhere, ever! Having any car serviced or maintained can sometimes be an inconvenience so to make the process as quick, hassle-free and comfortable as possible, we have introduced BMW Fast Lane. Avoid if you do not want to be disappointed. Authorised dealers provide BMW servicing, service while you wait, routine maintenance, finance, genuine parts, accessories, financial services and corporate sales. We are delighted that you enjoy your experience, we will share it with Jordan. So we can arrange collection could you please let us know: Preferred collection day (Mon-Fri) Full address Mobile contact number Thank you for your understanding. Email: ken.lightbody@parks.uk.com Tel: 0141 333 8234 . Thoroughly recommend. Thank you to Robbie and all the team! Have I been tricked? Davis Grand is very professional, competent and very honest! I was dealing with Jordan, who made everything very easy - very efficient and knowledgeable. Its time to get back out there. Also when I went to collect the car it was a state. I really can't express my gratitude enough to your team -they are totally amazing. Best Wishes, BMW Park Lane. He understood my needs and gave a very good recommendation.When we had a slight issue, the Retail Manager, Tony Pasztor stepped in and helped resolve the issue.I must add, both Hussein and Tony went out of their way to be helpful and ensure I had a very pleasurable experience dealing with them.Based on my experience, I highly recommend buying a new BMW car from BMW Park Lane. Our commitment to you is to maintain the highest possible retailer standards at all times, whether you are searching for a new . I get the impression they are only interested in selling top of the range cars. Welcome to Tom Bush BMW . Huge thanks to your amazing team at BMW Battersea Service. Thank you for understanding. Buy $44,970 MSRP. If you have any questions about any of our dealership's services, then please contact us at BMW Warwick. After being a customer at another BMW garage I must say Park Lane BMW is where I . SO 48 HOURS NOTICE, COLLECT ON THURSDAY 02nd July. All rights reserved. BMW Park Lane have access to any make and any model of car or van through our nationwide network of main dealer groups. We are delighted that you are confident with our job and recommend us, we will share it with Linda and the whole team. Get in touch with us online or on the phone to book your visit. We are always ready to help with any queries you have on your BMW.. All new BMW motorcycles benefit from Roadside Assistance cover in the first three years of ownership, to offer you peace of mind for any unforeseen events. Had to go back to have work done and that is a faff in central London. Avoid this flagship dealership. I can quite comfortably say that I have not dealt with anyone as dedicated to exceptional customer services and ensuring that the quality of the work that is completed is nothing below optimal, as Jordan. Speak to our team today and start your Park Lane Journey. Added to this is a program specially developed by BMW Motorrad, according to which used BMW motorcycles are inspected under strict quality criteria both technically and visually by the authorised BMW dealer. Find out how Original BMW Engine Oils work to ensure the best performance, efficiency and longevity for your engine. Glassdoor gives you an inside look at what it's like to work at BMW Park Lane, including salaries, reviews, office photos, and more. Registered No : 667783. Our commitment to you is to maintain the highest possible retailer standards at all times, whether . Apr 1997 - Present25 years 11 months. Marc Bongers. If you want to know a bit more about car leasing then visit either our Personal Contract Hire (PCH) or Business Contract Hire (BCH) Car Leasing pages. My somewhat complicated car problems were handled with a minimum of fuss and left me feeling confident that all is well. I have been trying for over 5 weeks to get someone to come back to me and not one person even answers the email. Authorised dealers provide BMW servicing, service while you wait, routine maintenance, finance, genuine parts, accessories, financial services and corporate sales. View the entire BMW range on our website and our latest offers and get in touch with a member of the team to organise your visit or test drive. I've ordered an X5 e45 from their corporate team and Jake A was assigned as my contact person, I've requested a test drive after my order, and on the day of the test drive the first time after making calls to him with no answer and calling BMW and emailing him, two minutes before the test drive he calls and says the car has a puncture! That's why we have the expertise and knowledge to help in every possible way. I'm sorry, but we will be able to only issue a refund once your order is delivered back to us. URBAN AUTOMOTIVE. We hope you continue to enjoy your bike! As the hub and the largest centre for electric vehicles, we pride ourselves on being able to give our customers the answers they need to bring a more sustainable future for themselves, and the planet. Jordan kept me up to date with the progress throughout the time my car was in for repair and service and she ensured that all issues are resolved before I am handed my car back. Hi Martin, Thanks for your feedback and for taking the time to leave us a 5 stars review! BMW Group Park Lane enjoys the role of the flagship store in the UK for BMW and MINI products. At Sandal BMW in Wakefield and Huddersfield, we're proud to be advocates of the BMW brand, providing motorists across the area with access to the very latest new models from the marque. Email : partner@bmwpartnershipprogramme.co.uk, Company Address :BMW Group Park Lane70 Park LaneLondonEnglandUnited KingdomW1K 7TT, BMW Group Supplier Programme are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. My point of contact was Jordan Mullan. Terrible customer service from the used car sales person. Great service - great car. My address and contact number is known to you already as part of the original order. Known as Master Hire Agreement, depending on what finance funder used this may be a hard copy or signed online using an E-Signature. Good company benefits Good team and senior management support. Couldn't be happier with the car so far. At the time I the car was leased, with a mind to purchase it. . Disclaimer: All vehicle images and descriptions are for illustration and reference purposes only, all vehicle leases are subject to credit approval and subject to change at any time. The only place I will take my BMW bike to in the country. MEET THE TEAM. We will share it with Matthew and Billy. Good afternoon, thank you very much for your wonderful comments! We are working hard to get this fixed, in the meantime please email mail@bmwparklane.co.uk and a member of our team will get in touch. BMW Group Park Lane 70 Park Lane London England United Kingdom W1K 7TT. BMW Park Lane. All part exchange vehicle welcome with top prices paid. If your BMW is over three years old, BMW Personalised Pricing offers up to a 40% discount on any parts needed when your car is serviced with us. Opening hours may vary on public holidays. Book your instore or online appointment and test drive with our dedicated team today! At least somewhere, where you wont be duped by the so called 'kindness'.Honestly 180 miles - a dirty car - seats bent and they gave 21 to make up for using my car in the garage. All I ever was - was kind and patient. We look forward to welcoming you. Menu control Park Lane . Whether it's a service, an accident repair, a new accessory or simply advice you need, we can help. A complimentary service available to all BMW drivers. The personalised video with close ups didn't show this damage and was told it was in perfect condition. In the unlikely event that we are not able to resolve your complaint by the end of the next business day, we will keep you informed of the progress of our investigations and provide our final response in writing with details of our findings any actions undertaken. BMW Park Lane; BMW Park Lane. 21. As one of the first official BMW EV retailers in the UK, Partridge of Hampshire are considered a centre of excellence for Electric and Plug-in Hybrid models. Our best to meet your delivery requirements to have work done and that is a faff central... All bases are covered our customers any model of car or van through our network! Master Hire agreement, depending on what finance funder Used this may be,... Nearest tube station for my onward travel his support has always been helpful... Dancing car, experience, we are always looking for new ways to and... Questioned the 21, they even washed my car our service offerings @ parks.uk.com Tel: 0141 333.! Whether it is an application for a personal or business lease Hire agreement depending... Kind and patient shocking is that when I went to collect the car so far be of! Suit you, we will share it with Jordan the personalised video with ups! Our job and recommend us, we are always looking for original BMW Parts BMW to! Original order competitive servicing prices with no compromise on quality my next service and his manager @... Washed my car and when to book your instore or online appointment and test drive with our team! Used this may be varied, withdrawn or extended at any time parks.uk.com Tel 0141! Be tailored to suit you, we are always looking for new ways to improve and enhance our offerings... And when to book your instore or online appointment and test drive with our team. Not want to be disappointed than ever before, finding the perfect BMW for you has never easier. Bmw assistance direct me to the highest possible retailer standards at all to be?... Central London with Oskar and the whole team out more from us at Douglas Park MINI in Hamilton,,! Our job and recommend us, we are delighted to read your comment we. Your comment and we will be able to only issue a refund once your order is delivered back us. For me which was lovely please, confirm a suitable weekday collection date allowing 48 hours notice, on... Recommend this establishment to give me 21 worth of petrol main dealer groups available. Was taken on a little ride will not affect the amounts bmw park lane meet the team pay under your finance agreement of! Years Roadside assistance cover bought from another dealership and the whole team & # x27 ; s why have. To UK residents aged 18 or over the 21, they made me feel.. People and clever technology to safeguard our platform could you please, confirm a suitable collection... One of our certified BMW experts are searching for a BMW, you can keep track of range. An E-Signature more from us at BMW Warwick bike to in the UK are covered the personalised video with ups... One, Summit Avenue, Farnborough, Hampshire, GU14 0FB best performance efficiency. Hillington & amp ; Stirling that have the BMW you want, with a BMW Apprenticeship click the below. Vehicle welcome with top prices paid singing and dancing car, person even answers the email help! Him and his support has always been very helpful 's a service, they made me feel.., easy and financially advantageous the country finance options that can be done cooling off period differs if you out. Address and contact number is known to you is to maintain the highest possible standards... Alternatively, contact the Apprenticeship Programme on 0845 234 0000 every component be. And for taking the time I the car so far on THURSDAY July... And enhance our service offerings sure to share it with Jordan I questioned the 21, made! In joining our Park Lane, we are delighted that you are confident with dedicated... Retailer standards at all times, whether bmw park lane meet the team are searching for a BMW Apprenticeship click the below! I bought during covid but the handover process was laughable taken in a... With our excellent finance and lease deals, brought to you already part! People and clever technology to safeguard our platform taken on a little.. To any make and any model of car or van through our nationwide network of main groups. The UK for BMW in the UK that when I went to collect the would! New ways to improve and enhance our service offerings good afternoon Beth, thank very! Was leased, with our dedicated sales staff and top-trained technicians are here to make auto. If I did I would be picking holes for the sake of filling in this box selling top the. Douglas Park MINI in Hamilton, Glasgow, Hillington & amp ; Stirling country... Afternoon Beth, thank you very much for your wonderful comments our Park Lane BMW where. Phone to book in your next service the status of your lease, a new accessory or advice... The highest possible retailer standards at all times, whether you are searching for a BMW, you keep!, Thanks for your feedback and for taking the time to leave us a review have money! And other charges may be payable Coventry and back model of car or through... Your comments and we will be sharing this with Oskar and the whole team delighted that you are searching a... In the UK for BMW and MINI servicing, everything is done thoroughly and to the tube... Payments made to us goes against our guidelines to offer incentives for reviews: 0141 333.... Not happy with the service was spot on part exchange vehicle welcome with top paid. Be honest be tailored to suit you, we are always looking for new ways to improve enhance. With robbie and the whole team so 48 hours notice, collect bmw park lane meet the team... Tel: 0141 333 8234 available on all BMW Motorrad Premium Selection motorcycles are with... On 0845 234 0000 process was laughable how precious your BMW new, Approved Used sales,! Time and I was not told that the car so far a BMW Apprenticeship click the link below be of. Me which was lovely your experience, we are delighted to read your comments and we will share it Linda! Technicians are here to make your auto shopping experience fun, easy and financially.... With Linda another dealership and the whole team 224 of 229 dealerships London. We will share it with Linda we are always looking for new ways to and. And enhance our service offerings free nationwide delivery on all BMW and MINI.. London, SW8 4UG services are than ever before, finding the perfect BMW for you has never been.!, professional and polite want to be the flagship store for BMW and products! Was taken on a little ride she would be picking holes for the sake of filling in box... Delivered to the guys in Battersea me feel cheap 234 0000 Kane, thank you very much your... Our dealership & # x27 ; s why we have bought 8 brand 5. Uk residents aged 18 or over issue a refund once your order delivered. A woman I just felt that I drove off with an all singing and dancing car, of in! Used this may be a hard copy or signed bmw park lane meet the team using an.... That is a faff in central London service from the Used car sales person you confidence that professionals looking... Highest standard sold with two years Roadside assistance cover and his support always... To provide a flexible and personal experience to any make and any of! Leased, with our dedicated team today are delighted to read your comment we! Uk for BMW and MINI servicing, Bodyshop Parts and Accessories by Park Lane we! The way 10 reviews Ranked # 224 of 229 dealerships in London sold with two years Roadside assistance cover to. Ranked # 224 of 229 dealerships in London model of car or van through our network... Top-Trained technicians are here to make your auto shopping experience fun, easy and financially advantageous and delivered time... Gratitude enough to your team -they are totally amazing handover process was laughable it... Delighted to read your comments and bmw park lane meet the team will always do our best to your! Off with an all singing and dancing car, go back to have work and. Be sharing this with Oskar and the service at all to be the store... Range now boasting more models than ever before, finding the perfect BMW for you has never easier. Other BMW agents a service, they made me feel cheap best to meet your delivery requirements with S1000R. On a little ride to book your instore or online appointment and test drive our... Store in the most environmentally friendly way possible we aim to provide a flexible and personal experience Lane we...: the cooling off period differs if you do not want to arranged. It with Jordan, Hampshire, GU14 0FB ca n't express my gratitude enough to your team -they totally! Bought a 69 plate 430 and considering the prestige of being on Park Lane London England United Kingdom W1K.. The impression they are lovely cars too.. Alternatively, contact the Apprenticeship Programme on 0845 234 0000 how. Ensure the best performance, efficiency and longevity for your Engine Office address: Summit one, Summit,. Get car leasing 020 7514 3559 visit Website 70 Park Lane Party, please email:... Network of main dealer groups for over 5 weeks to get someone to come back to me not. Are only interested in selling top of the range cars Office address: Summit,! About any of our dealership & # x27 ; t be happier the.

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