Amenities; Gallery. 1601 Atlantic Ave 17th St. oceanfront Ocean City, MD 21843 Experience all of the fun and excitement of Ocean City at our resort hotel located directly on the famous Ocean City Boa. The room and everything in it seemed fine, clean, spacious when we got in. Liked the spacious mini fridge and micro. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. Our goal is to give our guests the most relaxing experience and these comments make it clear we have work to do on that count. when I went to get wash cloths they did not have any. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. The staff was super friendly and helpful. The private bathrooms have a spa bathtub. Ice machine didn't work. Thank you from me and my grandchildren and you will be seeing us again. The room was large, with microwave and refridge. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. The police were called and they informed us that the hotel could require us to move. 2500 N Baltimore Ave, Ocean City, MD 21842-3430, Lock in the lowest price from these sites, Less than forgiving cancellation experience. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. The room was clean and the hotel was great. We also had to go to another building to get towels/washcloths/toilet paper, etc.. My biggest complaint is about our room location. The card has yet to be reimbursed). Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Taxes and fees that are shown are estimates only. We checked all of our belongings and moved everything into our new room. Copyright 19962023 The same lady that we first encountered was there again and was still unpleasant and unapologetic. Non smoking, which we were happy about. She then assigned us a new room. While there the hot water system went down so no shower. Our room was a very nice size and very clean. 8.6. carouselresort, Manager at Crystal Beach Oceanfront Hotel, responded to this review. Crystal beach hotel in Ocean city Md did not provide maid service. Own or manage this property? Videos; Rooms; Barracuda's Bar & Grill; Exclusive Offers; Golf; Location; OC Happenings; Experience OC; 800-641-0011. 2 Queen-size beds 1 Queen-size bed. We checked into Crystal Beach on Friday, September 23rd around 11:30pm. Please enter a valid email address. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Amenities; Gallery. Children 18 and above are considered adults at this property. There was a problem loading the reviews. Look no further than Barracuda's Bar & Grill! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The amenities were fantastic! I am very sorry that you experienced these difficulties during your stay with us here at the Crystal Beach. Site content 2006-2019 Maciej Ceglowski The first time our dog barked because of alerting us that something wasn't right.she's very protective! Crystal Beach Hotel 2500 N. Baltimore Ave., Ocean City, MD 21842 Hotel Amenities Property Details 142 rooms in 2 buildings 5 stories with elevator access Smoke-free property Hotel Services Front desk safe and ATM Onsite concierge Free lobby newspapers Elevator Patio area Rooms Private balcony Refrigerator, microwave, and coffee maker There was vacancy at the motel and this was a busy weekend coming up it was bike week. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. I cannot say enough of wonderful things about this hotel and staff. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. See which hotel chains have the most bedbug reports. What are some restaurants close to Crystal Beach Oceanfront Hotel? Again, all of this exceeded what we had in mind and it was nice to sleep on comfortable beds in a clean and hospitable room. You can only leave a review within 28 days after check-out. Bathtub. Staff was pleasant. Crystal Beach Hotel in Ocean City. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Overall, it wasn't too bad except for the bedbugs and some of the service. All in all this motel was a poor rating and will never stay there again. She then assigned us a new room. Staff was friendly, professional and helpful. They did not come into the room to clean or make the bed. Rooms feature a microwave and a dining area with a refrigerator and a coffee machine. The food at the Barracuda Bar was plentiful and good. Just an all around wonderful experience. Do yourself a favor and stay someplace else. more. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. They will be marked as either direct view or partial view. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. He checked the bedbug, trapped it and gave us a new room. updated. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. My daughter was nervous the rest of the weekend that the hotel was unsafe and I was upset about how we were treated. As you noticed, we are on the quieter end of the boardwalk and have spacious rooms! Our entire stay was under 48 hours. Thank you again and we hope to see you soon! Ocean City, MD, Hampton Inn & Suites Ocean City/Bayfront-Convention Center4301 Coastal Hwy Ocean City, MD, Knights Inn Ocean City201 N Baltimore Ave Ocean City, MD, La Quinta Inn & Suites Ocean City106 32nd St Ocean City, MD, Courtyard Ocean City Oceanfront2 - 15th Street Ocean City, MD, LONG & FOSTER: OCEAN PINES Vacation Rentals Office12216 Ocean Gtwy, Ste 800 Ocean City, MD, Baja's Amusements12639 Ocean Gtwy Ocean City, MD, Baja Amusements12639 Ocean Gtwy Ocean City, MD, Ocean Pines Independent12417 Ocean Gtwy, #7 Ocean City, MD, Ocean Voyager3201 N Baltimore Ave Ocean City, MD, Princess Bayside Beach Hotel4801 Coastal Hwy Ocean City, MD, Thunderbird Beach Hotel600 N Saint Louis Ave Ocean City, MD, Comfort Suites12718 Ocean Gtwy Ocean City, MD, Holiday Inn Ocean Maryland710 N Philadelphia Ave Ocean City, MD, Bonita Beach Hotel8100 Coastal Hwy Ocean City, MD, Madison Beach Motel9 N Baltimore Ave Ocean City, MD, Francis Scott Key Family Resort12806 Ocean Gtwy Ocean City, MD, Bedtime Inn12534 Ocean Gtwy Ocean City, MD, Summer Beach Condominiums3 35th St Ocean City, MD, Ocean Villas II by Evrentals105 120th St Ocean City, MD, Plantation House Bar & Grill12308 Ocean Gtwy Ocean City, MD, Ocean Mecca Motel23rd St & N Baltimore Ave Ocean City, MD, Crystal Sands Motel1705 N Baltimore Ave Ocean City, MD, Dogtel Hotel LLC12006 Ocean Gtwy Ocean City, MD, Thunderbird Beach Motel3110 32nd St Ocean City, MD, Summer Beach Condos3 35th St Ocean City, MD, Bongos12445 Ocean Gtwy, #7 Ocean City, MD, Quality Inn Park De VilleOcean Front And 54th St Ocean City, MD, Ocean Manor107 Wicomico St Ocean City, MD, Rodeway Inn29th Street And Ocean Front Ocean City, MD, An Inn on the Ocean1001 N Atlantic Ave Ocean City, MD, Ocean Club Nightclub101 1st St Ocean City, MD, Phillips Beach Plaza Hotel1301 N Atlantic Ave, #1 Ocean City, MD, Ocean Greenery4805 Coastal Hwy Ocean City, MD, Alamo Motel12614 Ocean Gtwy Ocean City, MD, Marigot Beach Condominium10002 Coastal Hwy Ocean City, MD, Ocean Point Limited9923 Stephen Decatur Hwy, #6 Ocean City, MD, Holiday Inn Ocean Maryland6600 Coastal Hwy/oceanfront, Ocean City, Md 21842 Bishopville, MD, Conners Beach Cafe207 Atlantic Ave Ocean City, MD, Beach Plaza Hotel1301 Atlantic Ave Ocean City, MD, Atlantic Club11827 Ocean Gtwy Ocean City, MD, A Beach Taxi1201 Saint Louis Ave, Unit 2 Ocean City, MD, Bedtime Inn & Suites12534 Ocean Gateway Ocean City, MD. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Yes, free parking, a parking garage, and street parking are available to guests. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. We hope that you give us a second chance to show you how great Crystal Beach really is! Ocean City MD 21842 Grand Hotel 2.66 Miles Away 2100 Baltimore Ave, Ocean City MD 21842 . The light fixtures had mold and rust all over them, the carpeting was lifting off the floor, and the room smelled like chemicals and musty wet dog. Plenty of places to eat and everything is within walking distance. Review tags are currently only available for English language reviews. Anonymous on 09/02/2020 Ocean City, MD - Crystal Beach Hotel - "Really nice!". The children all were of the mischief age running back and forth from room to room, sometimes screaming and hollering and playing in the hall and in the room directly beside us! I had to go to the front office and get towels they did not give any wash cloths at that time. Visit Website > View Details > Hotels-Motels-B&Bs Beachwalk Hotel 2 10th St Ocean City, MD 21842 Reviews are most valuable when they are original and unbiased. Our group had seven people spread over four rooms and everyone had issues with their rooms. We explained that our nights were for Monday and Tuesday and not Sunday, he basically said it was our tough luck because we should have checked our confirmation. The hotel was super clean, our room was not "ocean view" but we could still see the beach/boardwalk from our balcony. Most of the pool was in the shade by 3pm so it got a little chilly. It is right on the boardwalk and you can park your vehicle in the garage and not have to move again until you leave. All of our rooms have been recently renovated and come standard with: Kitchenette, Mini-Fridge, and Microwave. Second time staying with u guys and already planning my next visit. We are so disappointed in this place even though we really liked our location and our room. By the time they would check you in, the line had grown to fill the lobby and it was a slow process. Thank you so much for taking the time to review your stay at Crystal Beach, I am very happy to hear it was enjoyable and that you will be bring the family next time! The Carousel Hotel did refund our money thankfully. 6% cheaper Fairfield Inn & Suites by Marriott Ocean City 8.2 Excellent (1,008 reviews) 0.07 mi Snorkeling, Indoor pool . The same lady that we first encountered was there again and was still unpleasant and unapologetic. We could see ocean and the bay, sunset took my breathe away. Overview; Rooms; Location; Amenities; Policies; Crystal Beach Hotel. Lunch + Dinner. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The area was quiet during the night and the beach was very near - didn't have to walk far to get the beach (best part). Recent Updates | Crystal Beach Hotel | Ocean City MD Recent Updates Home Recent Updates FAQ What is your cancellation policy? Hotel on ocean front, room was located on side view, still good view of ocean w/balcony. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. La Quinta Inn & Suites by Wyndham Ocean City, Holiday Inn Express & Suites West Ocean City, an IHG Hotel, Holiday Inn Express & Suites Ocean City - Northside, an IHG Hotel, Microtel Inn & Suites by Wyndham Ocean City. Yes, we do have ocean view rooms. Our first night was fine without any complications. Room could have been a little bit more updated with modern or newer spreads and flooring. But overall we enjoyed ourselfs and will probably return in the future. In fairness to the hotel and its staff, this situation was handled well. Location, close to many attractions and restaurants. In fairness to the hotel and its staff, this situation was handled well. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. YUCK! And she proceeded to remind us that we needed to keep our dog quiet. La Quinta Inn & Suites by Wyndham Ocean City, Courtyard by Marriott Ocean City Oceanfront, Microtel Inn & Suites by Wyndham Ocean City. The next morning while waking up, we found a stage 2 larva bedbug. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). Beachfront hotel with restaurant, near Ocean City Boardwalk . Yes, guests have access to a pool during their stay. I would definitely consider staying again. She then assigned us a new room. All you can do is check for them on arrival. If you stayed at this property through Booking.com, you can write a review. Non smoking, which we were happy about. We were content with the new room up until about midnight. Front desk person was snotty and acted very indifferent to our complaints and requests. Staff was pleasant. Error: We ended up driving home at night because we couldn't experience another second in that dump. He checked the bedbug, trapped it and gave us a new room. Loved everything, staff was great, room was clean, pool was on point. We actually got a picture of this one. This motel was a very nice size and very clean and staff can a. Over four rooms and everyone had issues with their rooms: we up. Profanity or attempts to bring down the rating of a competitor by submitting a negative review will be. And verify the authenticity of all guest reviews before adding them to our site guest reviews before adding them our. 2100 Baltimore Ave, ocean City, MD - Crystal Beach on Friday September! Noticed, we found a stage 2 larva bedbug what are some close! You stayed at this property through Booking.com, you can do is check them. Beach Oceanfront hotel wash cloths they did not give any wash cloths they did not have to move again you... Seeing us again creative spelling, in any language the lobby and it was a poor rating and never... The new room up until about midnight on side view, still view... 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