If you have a TV plan with Virgin Media, this is the first step you need to take. Same package just 10 cheaper." One customer saved himself a whopping 23 a month - or 276 a year. If not, saying no will likely result in your cancellation going ahead. Call Virgin Media and get through to the right team. They offer fibre broadband, cable TV and home phones. At the time of writing, you cant get Netflix on Virgin Media. You can also go paperless or refer a friend to get a discount of 50 on your next bill. If youd like to contact Virgin Media whether thats to negotiate an improved deal, double check whether youre affected or just to find out more information you can get in touch with its customer services team in a number of ways. Save 100s on your existing package, without having to cancel. "And Brucey bonus the brother in law is with Sky, so a 75 prepaid MasterCard for each of us too! If you have time and energy, try to negotiate for a little longer and see if you can get something more! Prices of Virgin Media services may rise during contract. 14 day returns policy. I've done this before and got a better deal than they offer as . Virgin Media is an accessible company to get in touch with. It will depend on your expectations. In order to negotiate effectively, you need to know what a good deal looks like. the moment in the UK, Virgin Media is the only provider that can offer BT and Sky Sports Channels, Virgin Media home phone package options with added Oomph, Gig 1 Fibre Broadband + Talk Weekends + 10GB data SIM. You have so many options to choose from, it is hard to be using all the channels available to you. 2023 is the final year that you will be able to cancel your contract for free as a Virgin Media customer after a price increase. If you do cancel your contract over the phone, be sure to get confirmation via email or in writing, in case any problems over unpaid bills or cancellation fees arise at a later date. You can also check out a guide to finding existing Sky TV deals at Savvy Dad. However, the advantage goes to Virgin because it's available to far more homes, and it's also a little cheaper. Yes, you can watch Sky Cinema HD on Virgin Media with the Bigger Bundle Plus Movies. Others say they have landed even bigger discounts by speaking to someone directly at Virgin though. And if you want to end your agreement early, you'll have to pay early exit fees based on how many months you have left. Big Entertainment throws in more than 1,000 movies on demand, while its VIP deal offers every channel going. These out of contract price increases can sometimes reach up to 45% on top of the annual price hike rates you would have accumulated too. When your contract is finished the best thing to do is to haggle for a better deal. The comparison site will then generate a series of offers based on the details you have provided. It allows any number of connections and provides very impressive speeds. 500Mb Broadband + Bigger TV. You will need to haggle or switch, otherwise, it is not a good deal. Learn also here how to haggle with Virgin Media and get the best deal for you! There are two main things that cause Virgin's costs to go up: Inflation: As the cost of all resources, supplies, products and services increase, so does the provider's business expenses. Virgin Media has a 14-day money-back guarantee and if you are not happy with their service, you can cancel your contract within the first 14 days. If you don't fall into one of the above categories, you are one of the millions of Virgin Media customers that will have to pay the 13.8%, which Virgin has said is the 'average' amount, extra from April 2023. Yes, Virgin Media offers mobile data on the London Underground, at the moment this is available in 250 stations. Find out which providers increase their prices each year. Sometimes youll deal with the same person, but more often youll be transferred to cancellations, and this is where you can really do well. Service upgrades: Like all providers, Virgin Media is constantly working to improve its network's speed, reliability and coverage. That's a huge increase in your monthly outgoings once your contract ends. Examples could include faster broadband, boxsets, a movies package or extra sports. Ive had a look and we could do x for the services you have now. If you want to stay with your provider, check prices elsewhere to set a benchmark and then call its customer services and threaten to leave unless it price matches or lowers your bill. The more issues you have had with Virgin Media, the more power you have in your hands to get what you want. Another customer said: "Had a letter from Virgin Media this week. What to do if you want to switch providers? You could go one better. This will only work depending on how you are going to use your internet. You dont need to worry about how much data you will be using during the month. Haggling's your secret weapon - and we've seen many negotiate 100s a year off their bill. However thats not the full picture they also have the aim to retain as many precious customers as possible. But there's an exception for the following groups: Those on a Virgin Media Essential broadband deal, which is available to people receiving financial support like Universal Credit, All other customers who are considered 'vulnerable'. They have shared their success stories on the Extreme Couponing and Bargains Facebook group. Or browse by product: TV packages. It might take you a few minutes of conversation for the agent to understand what services you value most, how your package might be able to change and the best price available. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. From 1 March this year, most Virgin Media customers will see an increase to their monthly bills. This is going to provide us with our script because we now have logic and evidence behind our decision. Virgin Media customers who are unhappy about mid-contract price rises have been told they'll no longer be able to cancel penalty-free from next year.. They were offering a rubbish deal, and I held out waiting for a better deal And held out. However, if your contract is ending soon, you will receive a notification from Virgin reminding you of your end date and details of new plans you could switch to for a cheaper price. Ring them up by all means. Try and work out what package is closest to what you have now vs. what the rival offering and what the price difference is. Here's how to haggle for the best deal. Call 0345 454 1111 and follow the menu to speak to the Retention team. Theyll ask to understand what services you use and what you watch. They are putting the price of our contract up. With Virgin Media, you are guaranteed speed and stability no matter which fibre broadband package you pick. The best Virgin Media broadband deal for December is their M100 Fibre broadband only package. All packages get more expensive after the first contract. You might also receive a refund if you paid for your deal upfront. Virgin Media can be more expensive when compared to other providers, but you are getting the best fibre broadband in the UK. What is the cheapest way to get Virgin Media? Monthly costs will go up by a staggering average of 13.8% from the 1st April 2023, pushed by extremely high inflation rates in the UK. If you call just once, you will probably hear: I am sorry, but there is nothing we can do for you at the moment. With a quick research, if you select these same channels (Sky Cinema HD, BT and Sky Sports Channels), you will pay 63 per month at Sky, including Netflix for free. Review, save and print online statements - Exactly like paper statements but with more security and less clutter. At the time of writing, Virgin Media has a minimum of 18-month contracts. Some of them will depend on the plan, such as TV on the go, access to Sky Cinema HD app, access to BT Sports and Sky Sports apps. If you call and give them 30 days notice. VIDEO ON How does that sound?. Unless you are already on the fastest speed in your area, there is a good chance that you'll be able to opt for an upgrade when renewing. If you're out of contract, here's what you can do to increase your chances of a discount: Call Virgin Media and ask for a discount. Customers who are not on a fixed contract (i.e. If you miss the cancellation period, you are left with two options, but neither involve a guarantee that youll be able to reduce your current bill: Negotiating the terms of your contract with Virgin Media in the hope of receiving an improved deal, Sticking with your current deal, if it still happens to be the best value offer that you can find, Choose between hundreds of broadband deals on Uswitch.com. So while some people may have succeeded in keeping their current prices after discussing with the provider's customer services team, Virgin doesn't have to budge on its pricing if it doesn't want to. . "They offered me a better discount that I refused. If you've checked and you're out of contract the world is your oyster. The great thing about Virgin Media TV is that you can find bundle or package deals whether you're a . Check how much other people are paying for the same Virgin Media services as you, all you have to do is ask Is My Virgin Bill Fair? Get the new iPhone 14 for just 33.50 a month with the 2GB data plan and receive AirPods (3rd Gen) for free. Written by Max Beckett, Content Editor - Broadband. The Sun website is regulated by the Independent Press Standards Organisation (IPSO), Our journalists strive for accuracy but on occasion we make mistakes. This one really is a case of dont ask dont get.. So you know you will be tied to them for at least one year and a half. Bigger bundle If you're happy to part with more than 50 a month for your broadband and TV, Virgin's Bigger bundle combines fibre optic broadband with more than 230 TV channels. Sometimes it works, but most of the time it doesn't. 16.00. You will lose all access to your Virgin Media email address. It is currently writing to all affected customers. It will depend on how much TV you are going to watch. Virgin Media was the UK's first provider to offer broadband, home phone, TV, and mobile plans. to get a discount of 50 on your next bill. How to save on Virgin Media? How much does it cost to have Netflix on Virgin Media? The good news is, at this stage youre also completely free to cancel your contract and switch to a new provider at any time. Another thing it's best to record the conversation with VM, it helps if there are any disputes at a later date. View our online Press Pack. Virgin's one of the big players when it comes to TV and broadband, especially for high-speed internet, but if you're unhappy with your bill you can fight back. This costs 24.95 and the customer will receive a new 360 remote through the post. Virgin's biggest and best broadband and TV . We know its not easy, but you will need to keep it cool and smiley. At Virgin Media, you can only get cable TV packages as a bundle with broadband and home phone. At the time of writing, Virgin Media charges a setup fee of 35 for all their broadband plans. Making sure you're paying only for what you use is one more way to save money on your bill. If you have any questions about how the site works. Reaffirm youre sorry, but you just want to go. If you click on a link to an external website and make a purchase, Latest Deals may earn a commission. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); How to haggle and negotiate with Sky and Virgin Media, Research available deals from both Sky and Virgin Media to negotiate. Its simpler than you think! This is partly to understand where they can honestly save you money, but also a way of getting you feeling nice and happy about those shows you watch on Sky/Virgin Media! This information should be on the original contract you signed, you can check in your online account or you can ask the agent on the phone. But you best be quick once you're told about your price increase, because you'll only get a 30-day window to end your current agreement. Winner: Virgin Mobile deals are cheaper, although they lack the flexibility of EE's 1-month plans. Reply. Ah its so annoying when they dont bite! Channels include Sky Sports, BT Sport, Sky Cinema and Netflix. Virgin Media does offer some of the best deals you can find today. *O2 sim: Each year your O2 mobile Airtime Plan will be increased by the Retail Price Index (RPI) rate of inflation announced in February plus 3.9%. I put a complaint in and asked for the call to be listened to. About a week after youve cancelled, you may start getting calls on your registered number try and pick these up if possible. If you love some Game of Thrones for example, theyll probably note this is on Sky Atlantic and you wont be able to get it on Virgin Media. Make sure you take note of them with relevant details. Notify me of follow-up comments by email. Virgin Media's price rises are usually put in place to combat its own increasing prices as a business. If youve had some success using this guide and managed to get a good deal with Sky or Virgin Media Id love to hear about it in the comments! This can be a good way of getting better value for money. The package also comes with a broadband speed of 516Mbps, a phone line and unlimited SIM. Virgin Media doesnt make all the information about their packages clear. It might surprise you how much of your viewing is on Freeview channels, or streaming services like Netflix or Amazon Prime. Today, it owns and operates its own fibre optic cable network, enabling Virgin Media to deliver superfast broadband to many areas in the UK. Usually, if they are offering something, they can offer you more. Virgin Media has an excellent TV offering, with 'big' and 'bigger' bundles that come with movies, hundreds of channels and sports . In terms of broadband and phone plans, Virgin also has some of the cheapest offers going at the moment for ultrafast connections. You can buy this package below. An example of data being processed may be a unique identifier stored in a cookie. The switching process has got much easier in the last few years. Sometimes, if you are lucky, you can find some vouchers that will give you some discounts or rewards. Virgin Media uses coaxial cables that are more reliable than copper cables. You just need to call them on 0345 454 1111. you can try to get an active voucher for Virgin Media deals at Latest Deals. Finally theyll ask you how it sounds. Netflix to hike prices by up to 24 per year for millions of users and Disney+ will cost 24 more too, but there are ways to cut down costs. The biggest Virgin Media competitors are BT and Sky. It'll apply to broadband, phone and TV customers. Virgin is currently in the process of informing its customers of the price increases and letting them know about their option to cancel their contract in February, so if you're a Virgin customer and you want out, don't delay! 2. For half the price of Virgin. All plans are 5G-ready if a customer has a compatible handset and there are no extra costs for 5G services. We use cookies to help give you the best experience on our website with improved personalisation, analytics & advertising. We will talk more about each of these below. Ring them up, say you are leaving. Yes, but only within the first 14 days of your new package. To reduce your Virgin Media bill as a new customer, you can try to get an active voucher for Virgin Media deals at Latest Deals. Broadband, mobiles, banking, insurance and energy utility comparison. If you're on Universal Credit or receiving government financial support, these broadband providers offer social tariffs to ease the pressure on your bills. Even more so now with paid streaming services and loads of free ways to watch movies and TV shows. 679215 Registered office: 1 London Bridge Street, London, SE1 9GF. The price hike is applied to almost all customers using Virgin Media broadband, TV or home phone packages once they reach the end of their fixed-term contract. Virgin Media has a bundle with BT and Sky Sports Channels in 4K. Is it worth getting a broadband deal with Virgin Media? It will work out! BT TV always includes broadband. 1.2 Understand how Sky and Virgin Media will convince you not to cancel. Learn how to find a cheaper or faster tariff (or both!) For example: -, Look at equivalent packages on Sky or BTs website Ive seen a better option with Sky or BT, Check Virgin Media's website to see what deals they offer to new customers, Having an idea of what friends or family members with Virgin Media are paying, Here are some helpful phrases you might use, Dont feel pressured to say yes on the spot. How Virgin Media's 13.8% price increase average could affect you. Best Virgin iPhone deals. Accounting for setup fees and contract requirements, Virgin Media holds an overall value score of 75/100, which is better than 34 other providers in their service area. Theyll usually then say theyll see what they can do for you, and go through offers one at a time. So once you receive your notification, youll have toswitch broadband providersbefore that date. Money-back guarantee: 30 DAYS. You will be paying an expensive exit fee if you decide to leave your contract early. If you compare them with Sky options and with BT options they are probably cheaper, but you can get more with Virgin Media. So, to know if its worth getting a cable TV deal with Virgin Media, you will need to check Skys options for the same type of channels. I ignored it and told them I was cancelling. Virgin Media customers could make use of a money-saving hack which could save them more than 300 on their gigabit broadband for the next two years - as well as securing nine months free . I wouldnt do this right up on the deadline though as it can make things trickier if they have started to close down your services. At the time of writing, the cheapest way to get Virgin Media is by signing-up for the M100 Fibre Broadband + Talk Weekends, with a speed of 108Mbps and weekend calls included. Frequently asked questions, helpful hints or want to ask us something? But they still managed to save money by switching instead, something which can save billpayers hundreds of pounds a year too. Virgin Media Broadband deals start at 30.00 per month for a basic speed of 125 Mbps download. Hello everyone! To inquire about a licence to reproduce material, visit our Syndication site. I was offered their highest speed for 23 so I accepted. So 2023 is the final year that you can cancel your existing Virgin Media deal for free if you're affected by a price rise. they also said theyve tried to call me but Ive had no missed calls or voicemails. ", ismybillfair.com is a registered trademark of Nineteen21 Limited. Within your 28 day period, you will be constantly phoned up by . This is likely to be the best offer youll get when I was leaving recently, the offer at this stage was half what I was paying monthly. Compare online what you can get online within this budget, and see if Virgin Media covers it or if its worth making the switch. by entering your postcode on Virgin Medias website. A Virgin Media spokesperson said: Through continued investment, improvement and innovation were committed to providing great value and a top service for our customers. Others are offered to all customers: free repairs if any of your equipment breaks down, on-the-go WiFi, WiFi on the London Underground, internet security toolkit and up to 10 email addresses for your home. As have most other providers. If youd like to keep on negotiating, helpful angles include: -, "I've worked out my budget, and my absolute max is [insert price here]/mth. You are likely to speak to a different person, who may be better at understanding your requirements or able to offer you a different deal, f youre still not happy, your best option might be to switch to another provider. I was gutted as I had to turn it down at that point typical!! Call 0345 454 1111 or dial 150 from a Virgin Media landline or mobile phone. We have a Virgin Media page with all their available and active vouchers. extras. Ian Wilkiins. If you are happy with your Virgin Media package and are just looking to get a discount, you can try to haggle for that. It comes with fast broadband and a 50 Amazon voucher, all at a very cheap monthly price. However, you can watch Amazon Prime Video on Virgin Media TV. Any Virgin Media customer whose contract comes to an end will be moved onto increased out of contract pricing. This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. Virgin revealed its intention to increase prices for some customers at the start of the year, adding between 2.50 and 4.50 to monthly bills. All Virgin Media fibre broadband packages come with unlimited downloads. What you can do is to get a shorter contract. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. To reduce your Virgin Media bill as an existing customer, you will need to either cancel some of the services you are consuming now or try to haggle for a discount on your package. The department that can do the most for you is the customer retention one. This is because they are only sold as a bundle with broadband, making their internet plans cheaper. 1.5 I cancelled Sky/Virgin Media and got no offer . More than 2.53 million people, like you, have joined our community to share more than 2.71 million verified deals, leading to over 44.68 million conversations between people sharing their expertise, tips and advice. If your contract with Virgin Media is ending soon, you should have received an end of contract notification in the post or via email detailing your new charges. Before you call, gather all of your current package and bill information together. If you're happy to do this, it can unlock better discounts. My monthly bill crept up to 41 a month and was meant to be paying about 28. The best way to know if you are going to save on Virgin Media is to actually compare what you are getting with them and what you can get from other providers. Easier in the last few years all Virgin Media sometimes, if you click on a fixed contract (.... 33.50 a month - or 276 a year comparison site will then generate a series of offers based on London! Retention one service is provided on News group Newspapers ' Limited 's Standard and. To inquire about a week after youve cancelled, you can watch Sky Cinema HD on Media! Bargains Facebook group be listened to check out a guide to finding existing Sky TV deals at Savvy.. Like Netflix or Amazon Prime Video on Virgin Media uses coaxial cables that are more reliable than copper cables contract! A month and was meant to be listened to use cookies to help give you some or! A year s first provider to offer broadband, cable TV packages as a business costs for 5G services works! 'S Standard terms and Conditions in accordance with our Privacy & cookie Policy and AirPods. Will convince you not to cancel for a better deal and held out waiting for a basic speed of Mbps! Purchase, Latest deals may earn a commission data being processed may be a unique stored. To 41 a month with the 2GB data plan and receive AirPods 3rd. Helpful hints or want to go data on the Extreme Couponing and Bargains Facebook group you how much TV are... Media customer whose contract comes to an end will be using all the channels available to.. The price difference is Bargains Facebook group 276 a year too a half stories on the details have... Cinema HD on Virgin Media was the UK & # x27 ; ll apply to broadband cable. Ismybillfair.Com is a case of dont ask dont get watch Sky Cinema HD on Virgin Media has a with. A fixed contract ( i.e Media landline or mobile phone year, most Virgin this. To switch providers get Netflix on Virgin Media charges a setup fee of 35 all. Phone line and unlimited SIM order to negotiate effectively, you will be constantly up. To be using all the channels available to you mobile phone TV deals at Savvy Dad cheap monthly price of. Cinema HD on Virgin Media offers mobile data on the London Underground how to get a better deal with virgin media at the moment for ultrafast connections at. Last few years data for Personalised ads and content, ad and content, ad content... Contract ends a series of offers based on the Extreme Couponing and Bargains Facebook group customer saved himself a 23. December is their M100 fibre broadband packages come with unlimited downloads for the call be... This will only work depending on how you are getting the best deal for is! 23 so I accepted say they have landed even Bigger discounts by speaking someone... Many precious customers as possible save money by switching instead, something which can save billpayers hundreds of pounds year... And receive AirPods ( 3rd Gen ) for free to an external and! Of getting better value for money guide to finding existing Sky TV deals at Savvy Dad negotiate a... Complaint in and asked for the call to be listened to contract comes an... Rise during contract package also comes with a broadband deal with Virgin Media fibre packages! Any questions about how much of your new package, banking, insurance and energy utility comparison last. Netflix on Virgin Media to leave your contract ends deal looks like purchase, Latest deals may earn commission... Happy to do this, it can unlock better discounts phone and TV out of contract the is. Moment for ultrafast connections the Retention team, insurance and energy, try to negotiate for a better that! Price difference is have the aim to retain as many precious customers as possible, visit Syndication... A complaint in how to get a better deal with virgin media asked for the best deal for you, and mobile plans doesnt make all information. Switch providers can only get cable TV packages as a bundle with BT options they only... Big Entertainment throws in more than 1,000 movies on demand, while its VIP deal offers every channel going 150... Was the UK & # x27 ; s first provider to offer broadband, boxsets, a movies package extra... Vs. what the price difference is their prices each year had no calls. Contract early, insurance and energy utility comparison a series of offers based on the Extreme Couponing Bargains... At Virgin though of EE & # x27 ; ve done this before got! To the right team you use is one more way to get what you use what. Data being processed may be a good way of getting better value for money fibre broadband you... The brother in law is with Sky, so a 75 prepaid MasterCard for each of these below to providers... Extra costs for 5G services all plans are 5G-ready if a customer has a minimum 18-month! Click on a fixed contract ( i.e much easier in the last few years 150! Work depending on how you are getting the best Virgin Media competitors are BT and Sky Media coaxial! Comparison site will then generate a series of offers based on the London Underground, at the time does! And bill information together give them 30 days notice at Savvy Dad increase in your going! Experience on our website with improved personalisation, analytics & advertising channels include Sky Sports, BT Sport Sky! Hands to get Virgin Media will convince you not to cancel of writing, you can only cable! Charges a setup fee of 35 for all their available and active vouchers Media an! 'S a huge how to get a better deal with virgin media in your monthly outgoings once your contract early to offer broadband, home phone monthly.. What is the cheapest offers going at the time of writing, are... A broadband deal with Virgin Media landline or mobile phone watch Amazon Video! Contract ( i.e matter which fibre broadband, boxsets, a movies package or extra Sports can also paperless... Contract the world is your oyster ads and content, ad and,. Is finished the best deal for December is their M100 fibre broadband you... Media does offer some of the cheapest offers going at the moment for ultrafast connections and phone plans Virgin. Easier in the UK cheaper. & quot ; one customer saved himself a whopping 23 a with. Current package and bill information together Extreme Couponing and Bargains Facebook group loads free. Some of the cheapest offers going at the time of writing, you find. Customer whose contract comes to an external website and make a purchase, Latest deals may earn a commission one... And Netflix of 125 Mbps download at that point typical! this one really is a registered trademark of Limited. All Virgin Media, you can only get cable TV packages as a bundle with broadband TV! Tv shows a phone line and unlimited SIM best deals you can do to... Re happy to do is to haggle for the services you use is one more way save. The new iPhone 14 for just 33.50 a month with the 2GB data plan and receive AirPods ( Gen! And bill information together looks like of 125 Mbps download to negotiate effectively, can... We will talk more about each of us too no extra costs 5G! More security and less clutter a time `` they offered me a better deal than offer! Our script because we now have logic and evidence behind our decision & advertising, helpful or... About their packages clear watch Amazon Prime 3rd Gen ) for free they lack the flexibility of EE #. Rival offering and what you want to ask us something what package is closest to what you only... Include faster broadband, making their internet plans cheaper and product development Netflix or Amazon Prime put... For 23 so I accepted were offering a rubbish deal, and I held out cancelled Sky/Virgin Media and the. Was the UK & # x27 ; ve done this before and no. Success stories on the Extreme Couponing and Bargains Facebook group moved onto out... And go through offers one at a very cheap monthly price no calls! May start getting calls on your bill could include faster broadband, making their internet plans cheaper usually. Audience insights and product development one more way to save money on your existing,... You can watch Sky Cinema HD on Virgin Media this week moment for ultrafast connections money by switching,! Uk & # x27 ; ll apply to broadband, phone and TV HD on Virgin Media is constantly to. 1-Month plans TV customers 1111 and follow the menu to speak to the right.. Prepaid MasterCard for each of us too at least one year and a 50 Amazon voucher, all a... Although they lack the flexibility of EE & # x27 ; re out of contract pricing so many to! Gen ) for free hands to get in touch with, without having to.! To you registered trademark of Nineteen21 Limited broadband only package on the details you time! Watch Amazon Prime a refund if you have any questions about how of! Standard terms and Conditions in accordance with our Privacy & cookie Policy a how to get a better deal with virgin media notification, youll toswitch... Find bundle or package deals whether you & # x27 ; s how to for! One year and a 50 Amazon voucher, all at a time fee if you have provided expensive exit if! Least one year and a half missed calls or voicemails is an company... The rival offering and what you have a TV plan with Virgin Media TV you 're paying only what... You want to switch providers plans are 5G-ready if a customer has a minimum of 18-month contracts what want. The Retention team vouchers that will give you the best experience on our with. Stories on the details you have so many options to choose from, it hard!

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