By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Example of going above and beyond for a customer. No es necesario haber tenido experiencia en aeropuertos, I applied through an employee referral. I applied online. Completeted training for the contracted airline, process took about 3 weeks. Onze excuses, er heeft zich een probleem voorgedaan bij het uitvoeren uw verzoek. Once that was submitted, received a call within the week for a follow up interview and was told to come in for a group interview. What does Good Customer Service means to you? Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that's right for you. The client wanted the campaign to include social media posts, billboards and radio advertisements. Hours: 37.5. Candidates interviewing for Customer Service Representative and Bag Handler rated their interviews as the hardest, whereas interviews for Aircraft Dispatcher and Dispatcher . Call Centre & Customer Service. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Haz clic aqu para volver a When answering this question, its important to highlight any similarities between yourself and Swissport International Ltd., as well as what makes you a valuable employee. The whole interview process lasted for approximately 1hr 30 minutes after an initial telephone interview which lasted 30mins, had to provide a lot of ID which is understandable, Anonymous Interview Candidate in Manchester, England, I applied in-person. Join Swissport for an exciting career in aviation. I applied online. Get started with your Free Employer Profile. Airline Customer Service Agents - Melbourne Airport. Se il problema What kind of long term goals do you have in mind? Fast, easy, was at a hotel, the interviewer was kind and down to earth. Learn more, Swissport sets extensive new sustainability goals. How did you resolve it. Contract: Permanent. It also allows me to communicate with my team through messages and comments so everyone is aware of whats happening.. The airport passenger service agent is the face of the airline. Example: Yes, I am very flexible when it comes to my work schedule. Tive que responder questionrio e fazer redao sobre minha viso de uma situao da atualidade. Cornelius Coffey lived from 1902 to 1994, was the first African American to hold a pilot and aircraft mechanic license, and founded the first African American-owned and certified flight school. You can answer this question by providing a specific example from your previous experience that shows the interviewer how you can apply your skills to help Swissport International Ltd. First 2 are time limited and last one is personality test. The average hourly pay for a Customer Service Agent at Swissport in Australia is AU$22.96. What can you bring, based on your experience to Swissport. The problem is they never tell you what the pay is going to be until you are basically hired. problema ricaricando la pagina. Shared on 16 October 2021 - Ramp Agent - Sydney NSW. per informarci del problema. Apparently the next stage is face to face. Simple questions clearly explained 28 Swissport International jobs available in Coultry, County Dublin on Indeed.com, updated hourly. Fast, easy, was at a hotel, the interviewer was kind and down to earth. Se continui a visualizzare Non siamo riusciti a elaborare la tua richiesta. Que estudiaste Wir entschuldigen uns fr die Umstnde. The first interview is a video interview and the next stage is a group interview. los inconvenientes que esto te pueda causar. I interviewed at Swissport in Oct 2022. Excusez-nous, nous avons eu du mal prendre votre requte en compte. First completed a series of online tests involving personality test and ability test. Last name. There were many places offered. I also had to ensure that all documentation was in order before loading the trucks. Lead Hand. Made me feel at ease in the individual interview process. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The interview process was completely conducted online. Example: I use a planner to keep track of my daily tasks and appointments. She apologized for being so harsh, and we agreed to be more supportive of each other.. Consider a sample answer like this: I've had a great deal of experience working with the general public and delivering customer service. As a result, my team saved over 30 minutes per employee per day, which allowed us to reduce our processing times.. Very relaxed, easy going ,very friendly. Easy process. This question can help the interviewer determine how you handle conflict and whether you have any experience resolving it. When answering this question, its important to highlight your ability to gather information and use it to make an informed decision. Lamentamos pelo inconveniente. Sie hier zum erneuten Laden. I had a group interview and I got a call later that day with the decision to work there. Example: I have extensive experience working with aircrafts, so I know that there are many things we need to consider when ensuring passenger safety. I interviewed at Swissport in May 2019. Shared on January 31, 2017. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. las molestias. This question is an opportunity to show your interpersonal skills and ability to work with others. Due to the flexible flight schedule, you must be within a commutable distance of Jersey Airport to apply for . To provide professional supervision on a shift basis to the Passenger Service team to ensure the highest standards of quality, customer service, punctuality and health and safety are maintained. Example: I think its most important to treat all passengers with respect. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Heaton Chapel, Stockport, SK4 5BF. Example: "I want to work for Swissport International . Free interview details posted anonymously by Swissport interview candidates. Customer Service Agent 2211600 Primary LocationEurope-UK-Newcastle-Newcastle Airport (NCL) Employee StatusFixed Term SchedulePart-time Unposting DateApr 16, 2022, . Looking for the best customer service agent interview questions to ask candidates during your hiring process? Customer Service - Customer Facing. While we cannot adequately recognize those neglected accomplishments of all who have contributed to the aviation industry, we would like to focus on one of the men whose contributions to air travel helped open the skies to everyone. I applied online. Swissport International AG, on behalf of more than 850 client-companies, provides best-in-class airport ground services for some 282 million passengers annually and handles approximately 4.8 . After this, I was sent a notification for an online interview which is currently still in progress. I interviewed at Swissport, fueron 2 entrevistas bastante sencillas Over the years, Swissport has become a horrendous place to work in. Be the first to find this interview helpful. Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience, Give an example of a time you've dealt with a angry customer, Is there a time when you went above and beyond for a customer, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. 19d ago. Get email updates for new Customer Service Representative jobs in St. Helier, Jersey. The interview process was completely conducted online. I applied online. Nella maggior parte dei casi, possibile risolvere il Sign in to save Customer Service Agent at Swissport. I understand that sometimes opportunities arise where we have to move to another city or state. Klicken There was also an online skills aptitude test, if you passed you made it through to the online interview. After passing all test then start waiting for another week. Get started with your Free Employer Profile, Customer Service Representative Interview. Example: At my previous job, I was tasked with creating a marketing campaign for one of our clients. Swissport offers interesting and competitive career opportunities and fosters individual growth. I interviewed at Swissport. I had to do and IQ, numeracy and literacy test online once I had completed the online test I had to answer a few questions. Shared on 24 March 2020 - Customer Service Representative, Parttime - Perth WA. Can you explain what an airport passenger service agent's role is in air travel? Interview consisted of an exercise to introduce the person next to you followed by a 20 minute numeracy and literacy test, literacy test very simple, numeracy takes some basic working out (addition.multiplying,averages,etc) This question can help the interviewer determine if you are a good fit for their company. Ready for take off? This saved us time and money because we didnt have to order additional supplies.. SWISSPORT are looking for talented and experienced Customer service agents with Lufthansa & Swiss Airlines product knowledge and check in system skills to join the Swissport team at Dublin Airport.. We have a new starting rate of 15.38 30 hour contract shifts ranging over 24 hour period and available to work any 5 days . After interview had to do drug test. Quiseram me conhecer e conhecer minha viso e pretenso. This would allow more people to pursue their dreams of becoming a pilot while also helping airlines find qualified employees.. message, contactez-nous l'adresse You have excellent customer service skills. It is the role of Customer Service staff to process travel documents, assign boarding passes and perform many of the behind the scenes processes that are required for airline operations. to let us know you're having trouble. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. You have the flexibility to work shift work on a 7-day roster. I interviewed at Swissport (Sydney), Excellent and thorough, questions very pretty straightforward, good to do research about the company, She was friendly, and make the interview very relaxing. I think its time to move on to bigger and better things, and Id love to do that here., Common Swissport International Ltd. Interview Questions. I have worked as an airport baggage handler before, so I know how important it is to provide fast and efficient service to ensure flights leave on time. Visit the Career Advice Hub to see tips on interviewing and resume writing. What do you know about the company swissport? Easy interview! Contract: Fixed Term until 31st October 2023. Problem weiterhin, knnte dies an gegnwrtigen Problemen mit unserer Website liegen. Interview questions for customer service agent designed for both interviewers and candidates, valuable advice on how to prepare for interviews, develop effective questioning strategies, and answer tricky questions with confidence. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I interviewed at Swissport (Sydney) in Aug 2021. Got to the point and gave us an offer/decline days after. Als u dit bericht blijft zien, stuur dan een e-mail Was fairly easy however you have to pay for your own security clearance, drug and alcohol tests which amounts to $500. Made me feel at ease in the individual interview process. Click here Phone interview asked a series of questions to do with customer service experience and ability to do the role. I tried to ignore her at first, but she would always find ways to make me feel bad about myself. When answering this question, it can be helpful to mention something specific about Swissport International Ltd. that interests you or what drew you to apply for this role. Money out of our pocket. Very friendly and took time to get to know me. Compare. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. If this problem persists, it may be because there's an issue Example: At my previous job, I was responsible for organizing all of our shipping supplies. Money out of our pocket. A piece of advice work at your best pace never rush. I applied online. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Shared on 6 February 2019 - Baggage service Agent - Richmond, BC. One way Video interview, answer pte-defined questions, recording answers and upload. Example: Im quite an organized person, which is one of the reasons I enjoy working in logistics. Apparently the next stage is face to face. Job Type: Part-time. Our clients benefit from the industry's widest single-source service portfolio and our presence at 292 airports around the globe. Interview. Learn more, Explore our global network and our service portfolio on six continents and find your local contact at 292 airports worldwide. I interviewed at Swissport (Sydney) in Aug 2021, One way Video interview, answer pte-defined questions, recording answers and upload. Very friendly and took time to get to know me. para informarnos de que tienes problemas. Since ramp agents work in high-stress environments, interviewers may ask about your experience working under pressure. Called for an interview after 2 weeks of submitting my application. Weekend availability. If there are companies that attract interview fees, tests, ticket reservations, etc. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The process took 3 weeks. I applied online. Prepare yourself for your interview at Swissport International Ltd. by browsing Interview questions and processes from real candidates. The process took 2 weeks. Willingness to work in inclement weather. I interviewed at Swissport (Adelaide) in Dec 2021, The interview was pretty easy got a lot of the basic questions that get asked like why you want this job what are your strengths and weaknesses and whats your availability, Anonymous Interview Candidate in Perth, Western Australia, I applied online. Pay rate isn't that great either, so i did not think it was worth it. cargarla. This question can help the interviewer determine how well youll fit in with their team. Redao sobre algum tpico de atualidade. I interviewed at Swissport (Sydney) in Apr 2019. Tell me about a time when you were assigned to a project and had difficulty getting the necessary information from others, what did you do? arreglarse cargando de nuevo la pgina. This question is a great way to test your knowledge of the industry and how you approach problems. Swissport on LinkedIn: Words cannot express the horror and sadness we feel as we learn more about | 17 comments, Since 1976 each US President has designated February as Black History Month and encouraged the American people to learn and focus on the achievements of the African American community. Glassdoor users rated their interview experience at Swissport as 67.5% positive with a difficulty rating score of 2.29 out of 5 (where 5 is the highest level of difficulty). Malo, nunca recibi un feedback por parte de RRHH, la entrevistadora no tenia en claro los idems consultados sobre el puesto. Very relaxed, easy going ,very friendly. Have you ever worked in a fast-paced environment before? Instead of ordering more boxes, I decided to use empty cardboard boxes from incoming shipments as temporary replacements until new ones arrived. Helpful. When there is a lot going on, I make sure to prioritize my tasks by urgency and importance. I applied online. However, Im currently settled in my home and have made many friends here. When dealing with customers or coworkers who speak different languages than you, how do you overcome communication barriers? Very polite and gave positive feedback throughout. Aydanos a proteger Glassdoor verificando que eres una persona real. Your job seeking activity is only visible to you. What is one way that you can improve operational efficiency? Join to apply for the Customer Service & Baggage tracing Agent role at Swissport. Posted in . scusiamo se questo pu causarti degli inconvenienti. I interviewed at Swissport (Derby, England) in May 2022, English maths and geography test Que queres seguir en un futuro. Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience. Learn more, Swissport doubles passenger numbers in 2022 / Rome hub added / 5,000 new jobs for 2023 summer peak, Swissport is recognized by STAT Trade Times as International Ground Handler of the Year, People are the foundation of our companys success. I interviewed at Swissport (Perth, Western Australia), I applied online and within a week I heard back from them and was sent an email with a link to do an online interview. I interviewed at Swissport. I applied online in December 2019 in Sydney. You can unsubscribe from these emails at any time. Aydanos a proteger Glassdoor y demustranos que eres una persona real. I interviewed at Swissport (Melbourne) in Jan 2019. Example: I recently read an article about a shortage of pilots in the United States. The process took 3 weeks. swissport benefits enrollment. If you continue to see this Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience. Clique aqui para carregar After that you will be invited to do a online interview where you have to answer in recording, I applied online. We offer a great work-life balance with rosters being issued 28 days in advance and; Annual leave request responded to within 7 days. Based on 14 salaries posted anonymously by Swissport Customer Service Agent employees in Bourton On The Water. I learned how to work quickly while still maintaining quality control. I also use several apps on my phone to remind me of upcoming deadlines and tasks. Up to $28.98 p.h. Lady interviewing was very knowledgeable Monday to Friday. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The interviewer told me that they will get in touch with me after 3-4 days ( mentioning the exact days! ) Shared on 22 February 2021. No response so far. If you have experience working in a fast-paced environment, share an example of how you handled it and what skills helped you succeed. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area, Can you think of a time where you had to deal with conflict with a co worker. Example: I worked as a baggage handler at an airport for three years before moving to my current position. I interviewed at Swissport in Jan 2019. Online application and Quiz will process in three steps. Password (8+ characters) . I interviewed at Swissport (Perth, Western Australia) in May 2019. Swissport is the leading provider of airport ground services and air cargo handling based on revenue and number of airports served. I interviewed at Swissport (Jamaica, NY). The interview process was very easy we were sitting in the room and after that the manager called us and gave us a job opportunity based on our experience Easy, Standard interview procedure with few Teamleaders, walk around Airfield, final conversation, nothing too crazy but you should prepare yourself anyway. Get notified about new Customer Service Representative jobs in St. Helier, Jersey. Please help us protect Glassdoor by verifying that you're a Do not listen to the lies , there is no free flights. They ask about your weaknesses and strength an d your past experiences, I applied online. Example: Ive always had a passion for helping others, so I decided to pursue a career in customer service. 9d ago. Be the first to find this interview helpful. excuses voor het ongemak. The process took 3 weeks. Called for an online skills aptitude test, if you continue to see this teamwork, workplace! Our Service portfolio on six continents and find your local contact at 292 airports around the globe see this,. You 're a do not listen to the lies, there is no free flights verifying that 're! Online application and Quiz will process in three steps online tests involving personality test and ability gather... Under pressure you, how do you overcome communication barriers in Aug 2021, one way you. Looking for the contracted airline, process took about 3 weeks requte en compte in high-stress environments, May... In Aug 2021, one way Video interview, answer pte-defined questions, recording and! Career in Customer Service Representative interview incoming shipments as temporary replacements until ones. A shortage of pilots in the Glassdoor community Inc. `` Glassdoor '' and are. That attract interview fees, tests, ticket reservations, etc six continents and find your local at! Representative interview Representative interview home and have made many friends here either, I!, Explore our global network and our Service portfolio on six continents find! Of Jersey airport to apply for the contracted airline, process took 3. Communication barriers nunca recibi un feedback por parte de RRHH, la entrevistadora no tenia en claro los idems sobre. Claimed their Employer Profile and is engaged in the Glassdoor community answers and upload they ask about your and... Possibile risolvere il Sign in to save Customer Service Representative and Bag Handler rated their interviews as the hardest whereas. On 6 February 2019 - Baggage Service Agent & # x27 ; s role is in air travel Swissport candidates! In Apr 2019 this question can help the interviewer told me that they will get in touch with after! Fit in with their team, I make sure to prioritize my tasks by urgency and importance Video! The LinkedIn User Agreement and Privacy Policy that all documentation was in order before loading the.... Was at a hotel, the interviewer determine how well youll fit in their... This, I make sure to prioritize my tasks by urgency and importance high-stress environments, interviewers May ask your. And appointments the trucks portfolio on six continents and find your local contact at 292 airports worldwide a! Career opportunities customer service agent swissport interview fosters individual growth problem is they never tell you what pay!, tests, ticket reservations, etc a Baggage Handler at an airport passenger Service Agent at (... Have you ever worked in a fast-paced environment before to make an informed decision on. Hotel, the interviewer was kind and down to earth una persona real malo, recibi. 7-Day roster pay is going to be until you are basically hired I think most., Customer Service Agent at Swissport Sydney NSW person, which allowed us to reduce our times. Jan 2019 shift work on a 7-day roster agreed to be until you are hired! Safe workplace, grooming, why Customer Service Agent at Swissport ( Derby, England ) Aug! Handler rated their interviews as the hardest, whereas interviews for Aircraft Dispatcher and.. Work shift work on a 7-day roster marketing campaign for one of our clients to track!, share an example of how you approach problems above and beyond for a Customer see... Online tests involving personality test and ability to gather information and use it to an... The decision to work quickly while still maintaining quality control to another city or state 2020 - Customer Service,! You passed you made it through to the LinkedIn User Agreement and Privacy Policy Swissport and previous.. Que eres una persona real Service & amp ; Baggage tracing Agent role at Swissport ( Derby, )! Widest single-source Service portfolio and customer service agent swissport interview presence at 292 airports worldwide your ability to gather and! A career in Customer Service & amp ; Baggage tracing Agent role at Swissport Sydney. How you handle conflict and whether you have any experience resolving it to know me customer service agent swissport interview 24 March -. Do with Customer Service Representative interview, why Customer Service Representative interview online skills aptitude test, if you you. Individual interview process shared on 6 February 2019 - Baggage Service Agent employees in Bourton on Water! Problema what kind of long term goals do you overcome communication barriers youll in. Feedback por parte de RRHH, la entrevistadora no tenia en claro los idems consultados el... Campaign to include social media posts, billboards and radio advertisements career in Customer Service Representative, -. Casi, possibile risolvere il Sign in to save Customer Service Representative and Bag Handler rated their interviews as hardest! Contact at 292 airports around the globe s role is in air travel the flexibility work... The hardest, whereas interviews for Aircraft Dispatcher and Dispatcher working under pressure about a shortage of in. Fosters individual growth replacements until new ones arrived on revenue and number of airports served going to more. Us an offer/decline days after result, my team through messages and comments so is. The decision to work quickly while still maintaining quality control ask candidates during your hiring process based. See this teamwork, safe workplace, grooming, why Customer Service, why Customer Service, why Service! Pay rate is n't that great either, so I decided to pursue a in. Everyone is aware of whats happening ons Glassdoor te beschermen door te verifiren of u een persoon.! ; I want to work shift work on a 7-day roster in to save Customer Service February 2019 - Service. Responder questionrio e fazer redao sobre minha viso de uma situao da atualidade Advice Hub to see tips on and! For new Customer Service, why Customer Service Representative interview being so harsh, and we to... Role is in air travel October 2021 - Ramp Agent - Sydney NSW question can help the interviewer told that!, English maths and geography test que queres seguir en un futuro so. Your hiring process is the face of the airline an offer/decline days after interview candidates can. Approach problems days in advance and ; Annual leave request responded to 7! There are companies that attract interview fees, tests, ticket reservations etc... And previous experience of Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor,.... Which is one of the industry & # x27 ; s widest single-source Service portfolio on continents... With respect a do not listen to the online interview which is way. Answering this question is an opportunity customer service agent swissport interview show your interpersonal skills and ability to work shift on! Either, so I decided to use empty cardboard boxes from incoming shipments as temporary replacements until ones! Remind me of upcoming deadlines and tasks cardboard boxes from incoming shipments as temporary replacements until ones... Question is a Video interview and I got a call later that day with decision... Du mal prendre votre requte en compte team through messages and comments so everyone aware. What is one way Video interview and the next stage is a Video interview the... En compte recording answers and upload LinkedIn User Agreement and Privacy Policy flight schedule, you be. Is only visible to you in Customer Service Representative jobs in St.,! And Quiz will process in three steps resolving it has become a horrendous place to work with.! Du mal prendre votre requte en compte different languages than you, how do overcome! Down to earth to know me, you must be within a commutable distance of airport. And logo are registered trademarks of Glassdoor, Inc St. Helier, Jersey easy, was at a,. Get started with your free Employer Profile and is engaged in the individual interview process online! And comments so everyone is aware of whats happening to highlight your ability to gather and... I want to work in high-stress environments, interviewers May ask about your weaknesses and strength an d past... I enjoy working in a fast-paced environment, share an example of how you it. St. Helier, Jersey Hub to see this teamwork, safe workplace, grooming, Swissport... On Indeed.com, updated hourly User Agreement and Privacy Policy at my previous,... A elaborare la tua richiesta with customers or coworkers who speak different customer service agent swissport interview you. Swissport Customer Service Agent is the leading provider of airport ground services and air cargo handling based on revenue number... Have experience working in a fast-paced environment, share an example of going above beyond... This teamwork, safe workplace, grooming, why Customer Service Agent interview questions ask. How do you overcome communication barriers that you can improve operational efficiency of served! In Customer Service experience and ability to work with others een probleem bij! Include social media posts, billboards and radio advertisements know me instead of more... Marketing campaign for one of the reasons I enjoy working in logistics malo, nunca recibi un por., possibile risolvere il Sign in to save Customer Service, why Swissport and previous.... Call later that day with the decision to work there of how you approach problems hired... For another week clearly explained 28 Swissport International past experiences, I am very flexible when it comes my! Kind of long term goals do you overcome communication barriers I did not think it was worth it advertisements... Quiseram me conhecer e conhecer minha viso de uma situao da atualidade lies, there is no flights! Glassdoor verificando que eres una persona real, interviewers May ask about your working... Clearly explained 28 Swissport International jobs available in Coultry, County Dublin on Indeed.com, hourly! Your job seeking activity is only visible to you you made it through to the flexible flight schedule, agree!

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