30007. No more vacant rooftops and lifeless lounges not here in Capitol Hill. Mastercard). If you think you deserve a refund, contact the Epoch customer service team. If you cannot use the form due to insufficient information, please contact us so we can locate your membership and cancel it. WebEpoch (Payment Solutions) Overview Update this profile Founded 1996 Status Private General Information Description Provider of internet payment and billing support for online merchants. Epoch - A pioneer of payment solutions for online merchants since 1996. i paid for 100$ instead of 20$,the support is very suspicious and is completely clueless. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, Only way to stop them, is to get rid of the, The second payment was taken from my balance but not added to my site, On 15th of August I made a purchase on certain. but everytime my credit card got declined. After I suggested checking their protocols for a breach, the response in less than 5 seconds was that there was no breach from their side. This EPOCH.COM has taken money from my account without my consent!!!! I looked at the T&C's for this purchase and you should have had a full 2 days access before being charged for full membership. written by In this article you can find error messages from our payment processor and potential solutions for those errors: Cardholder name is too long - cardholder name must According to the scam artists at Epoch, they would not let me use their ghetto service because of some "issue I had with another site". Parlez-en ! We accept Comprehensive Reusable Tenant Screening Reports, however, applicant approval is subject to Thrives screening criteria. If you're using a mobile device, try using the product's mobile app (if an app is available). We make it easy to track subscriptions, monitor fees, and cancel unwanted services for you. Epoch.com is the merchant that will appear on your statement. on 30/05/2015. Can I view information on the membership that I purchased? Try it again, and if it continues, contact your merchant provider. Click the appropriate Transaction ID to review the transaction details. Our robot lawyer is a winner of the ABA Brown Award and is known for its outstanding services. The number field you attempted to transact was invalid. DoNotPay can help you with that. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Djkovacs. Your password was also emailed to you at the time of the purchase. . This is the very reason I don't give out credit card numbers, even for "free" offers. Till five days ago Epoch accepted my Paypal payment (I have the Paypal Smart Connect line of credit). Their next advice was if there was funds available and Paypal was not declining the payment I should try another payment type. I work in a similar role for a firm and understand what it is like. on 04/09/2018. The payment type was selected as one card type (e.g. Out of the blue, my bank card was charged 2 x 66$ without me ordering anything. As a payment method, I choose Przelewy24 (a popular method in Poland where I live and supported by Epoch). -- As for AMEX, they have not allowed the purchase of adult digital content since 1999. Dont use it my ex girlfriend appears to have been constantly paying this shower of $#*! You can Skype, Chat, Call, or Message us from here: https://epoch.com/billing_support/contact There is no online directory of merchants for which we process. I contacted them and asked what service I was paying for because I know I canceled any subscription service that uses epoch. Epoch (Paycom) is an Internet Payment Service Provider (IPSP) which enables merchants to accept payments online. I think they know what they're doing. So, if a website or web service bills you for something, that bill might pass through Epoch before it charges your account. company from my account without my permission so if that's their idea of top security checks then God help us all. - Happy surfing! Why did I get billed again? $#*! WebTroubleshooting declined contactless card payment. Here are just a few more subscriptions weve helped our users cancel: Sharing your credit card details online comes with certain risks, and its getting more difficult to tell good and bad websites apart. The card number is invalid, and your terminal is having trouble finding the relevant account. Their customer support is completely unhelpful and blame you instead. . A temporary error occurred during the authorization process. Ordering, Payments, Receipts I know, I wrote a press release at the time. Can I get a refund after I cancel my Epoch Payment subscription? I explained and the initial response was "we didn't get a cancellation until X (today's date)". When on camsoda.com i purchased tokens and it directed me to epoch before the transaction was complete.does epoch now have my info? If the transaction still wont go through, contact your payment processor. https://epoch.com/billing_support/contact, Yes. How does ACG handle declined Battle Got pulled over TWO YEARS LATER for speeding and was arrested on the spot for a bench warrant. Here is what you need to do: As soon as we cancel your subscription, you will receive a confirmation email. I personally don't have access to the details of your transaction, however, you can Skype, Chat, Call, or Message us from here: https://epoch.com/billing_support/contact If you want to post libelous comments on a public board, you might want to check your facts first. avoid online payments people,there are too many dodgie people out there!! Found out today that I was billed for a site I know I cancelled the automatic subscription to the day after I initially purchased it. Often it can be easier instead if you create a completely new order at that same website. stay away from epoch!!!! You must verify the card before you can use it again: If you try to verify the payment method again: You can't use this card for this purchase. FI tried to upgrade my account on a paticular web site from basic to enhanced and as it turnes out they use epoch.com for there CC proccesing. Come inside to our Social Lounge where the Seattle Freeze is just a myth and youll actually want to hang. Yesterday i got charged unfairly as i had cancelled my good. Epoch is an approved Visa and MasterCard Payment Facilitator, and became the first company in the world to pass a third-party audit and be certified as PCI-DSS compliant in 2002 (when the program was called CISP). Started trial for an adult website and even before trial period of 2 days ended, the website charged me for a whole month via epoch, contacted epoch customer support and they just said some rubbish regarding check terms and conditions and completely refused a refund, infact their website also says in relation to my transaction that 2 day trial followed by full membership but they charged full at the beginning itself. Next to the card that says Verification needed, click. Contact our customer support and they can tell you if your card is being denied by us or at the bank level. Next page They asked me to give my card number. 304. Straight away i got back on to someone else. When I pay for the software online, where am I able to download it? Get started with The payment method associated with your PayPal account was declined. on 19/08/2014, they stole from me 77 dollars, from a pre paid visa, The other steps listed are unlikely to resolve this issue. Just like Code 01, the issuing bank (Visa, Mastercard, etc.) Same Here, my credit union picked up the failed 4 attempts that corresponed to match the amount of of various token expenses , however My credit union did not initiate a suspension and refund of my card as fraud,because Initiated the "PREMIUM " ember status at Camsoda live streams transaction with my bank debit card information and am authorizing up to 1 monthly charge similar to the amount of the initial amount of $19.99. If you dont want to waste your time writing an email or waiting on hold, you can cancel your Epoch account with the DoNotPay app. When ask how long they will hold my money, they states that they do not know and to contact my cc company. You are viewing the PayPal Community Archives. Manage multiple affiliate programs, track affiliate partner performance, assign commissions and issue payouts on one platform. how can i get refunded? Lgende: Administrateurs, Les Brigades du Tigre, Les retraits de la Brigade, 726791 message(s) 35337 sujet(s) 30093 membre(s) Lutilisateur enregistr le plus rcent est jocer, Quand on a un tlviseur avec TNT intgre, Quand on a un tlviseur et un adaptateur TNT, Technique et technologie de la tlvision par cble, Rglement du forum et conseils d'utilisation. prevented the transaction because it has flagged this account as fraudulent. One was a receipt and the other was a refund. Our 24/7 customer service reps can help you with this. Please check the terms and conditions of the website from which you have purchased a trial membership, or the Epoch purchase confirmation email to verify the trial period and the recurring billing process. I bought something for $4.99 on 4/09/17. 1 Kudo. Not from this company, not from any other. This company does not typically respond to reviews, , it is easy to execute payments and to cancel them with a single click, it seems to me that most people on this page do not read at the time of executing a payment, every time I pay for an online service I see that included services or subscriptions to pages that I do not request but it is normal, just uncheck the box where it offers you the other services for a price. Now I know everyone is sayingI did not DO THIS!! I paid for wwwrralitykings.com membership for 1year.you have sent username and password.but they are not working. 10:14 AM PST February 24, 2023. I even contacted the BBB. WebPlease feel free to contact us should you need any help. Ask them if you can get a refund and when they will stop charging you. This usually is the result of a typo (negative amount or ineligible symbol). There support is some guy who doesnt give a poo and basicall said as much. I never lost my credit card and had it on me when these charges showed up. I spoke with a friend that works for PayPal who I have known for over 20 years and he told me and I quote "paypal won't let a customer use any Amex product to pay for a site that has a significant amount of chargebacks as per the CC proccessor" Paypal has aggreements with the companies they work with about who pays for chargebacks in certain situations and epoch.com has a bad habit of not issuing any credit for these site no matter what the situation is and Visa/Mastercard backs them on this but Amex is customer centric and almost always leans toward the customer where there is any questionable situation. Epoch's site couldn't be any easier to use, a content rating doesn't really apply, and as for value for money epoch doesn't sell anything. Epoch.com. i am unable to open site. Ask them to send you an email confirming your cancelation. You may call us, chat online, Skype, request a call-back, or send us an email. So I asked what can be done. If a merchant places an authorization on your credit card and you do not spend that amount with the merchant, the authorization will NOT become a charge and funds will be available to you again after 3 days. I see error "No input file specified." All you need is an email address. They are an Internet Payment Service Provider. Avoid this company!!! Make sure you have enough money in your account for the purchase. Tokens are how you tip performers. I guess the business I purchased the case from uses epoch. Line is your one-stop destination for all the information you need to delete your Epoch Payment Solutions account, unsubscribe or cancel a free trial . If the transaction still wont go through, contact your payment processor or the relevant issuing bank. The first question was about the card number. Of course that doesn't explain why Epoch is declining my Debit Card also. Please check your email for a confirmation of the canceled membership. I don't know how they do it, but they seem to allow merchants who are vulnerable to them. Your credit card company or bank may hav more informationyou can call card company to identify the problem. Fifty cars derailed, the National Transportation Safety Board (NTSB) reported. Please call the appropriate voice authorization number below for the card type being used: American Express: (800) 528-2121. Suddenly it stopped. In the past I always got "let's see what we can do to prevent issues" type thing which was fine. WebSimple, with easy all-inclusive merchant integration. Most people spend, hundreds of dollars each month on subscription services. Now after entering the same data, an error message is displayed (as in the attached picture). I called my bank and they yanked the money bank. To cancel over the phone, call: 1 (800) 893-8871. ron199228 If that does not bring any result you can try to use PayPal account for payment. They are deceptive in one thing , be deceptive and fraudulently pulling money out of your account. If so, your best shot at getting your money back is to sue the company. on 13/11/2015, Stole 34 out of my bank for no reason whatsoever. Sono Motors has killed off its Sion EV in a pivot to solar tech business. Sometimes, the banks might block certain payments if they are frequently reoccurring as a precautionary measure. Your payment was declined; please try again. They are just a bunch of scammers who would steal your money. The payment has been declined by your bank. Thank U, Next. You can now find support for both sellers and business consumers in one place. By browsing this website, you consent to the use of cookies. on 08/01/2014. Do you feel like youve been wronged by the company in any way? Till about a week ago, Epoch accepted my payment from Paypal. Please try a different card or another billing method". Simply didn't care if my user info was leaked from their site. Please try a different payment method or try again later." But I don't use the card! The newest charge was refunded. Did Epoch Payment charge your credit card more than it was supposed to? on 30/12/2013. The card was brand only recently changed and not used for anything apart from amazon. they stole from me another time 50 dollars Notified them of breach (didn't ask for refund, just thought the breach came from that transaction) and after directing me away from email were totally rude, arrogant and unhelpful. written by Make sure you have enough money in your account All i can say is that a name should be put in the chat so we know who we are speaking to so that if we have to put in a complaint or compliment we know which person it is in reference to. If you ever have an issue or question about a charge from Epoch, your best chance at finding an answer to your question is to call our Customer Service. Wait a minute or two and try again. I would suggest using the Search function of your email provider for the term "Epoch" to find the receipt for your purchase. I charged only 2$ but you epoch says they kept me a temporary hold of 55$. I advise anyone to avoid Epoch, full stop. The issuing bank (Visa, Mastercard, etc.) Avoid, avoid! How to cancel Epoch Payment with the chatbot. By writing a review you will help other people to decide whether www.epoch.com is right for them! Epoch - A pioneer of payment solutions for online merchants since 1996. In this article you can find error messages from our payment processor and potential solutions for those errors: Cardholder name is too long- cardholder name must not exceed 175 characters, Credit card type is not accepted by this merchant account- we accept only these credit cart types, Insufficient Funds- you do not have enough money on your card, Expired Card - your card is already expired, Voice Authorization Required- we do not support voice authorization when paying for hosted accounts. WebEpoch is a global provider of online billing services. WebPayment is being declined even though I have available funds in my Paypal balance. WebEpoch.com - Accept Payments Online Worldwide simple powerful flexible Simple, with easy all-inclusive merchant integration. We cant do anything. My MasterCard credit card works well with ccbill, paypal where I've tried so far, but it fails on rotten epoch. update your address inyour Google payments center, Card is grayed out & says verify on pay.google.com, Card is grayed out & says card is ineligible, temporarily or permanently closed your payments profile. anonreview88 Epoch gives a more realistic reports and I love the diversity of the paper, especially the lifestyle and health section. Valeria33 In a separate case, the FAS in January said it had fined Apple around $17.4 million for allegedly forcing Russian developers to use Apples payment services with the iOS App Store. lucky it was just a pre paid visa, but still its not the first time Offering state-of-the-art risk management and award-winning customer service and support. How can I retrieve it? Most people spend hundreds of dollars each month on subscription services, without even realizing it. Have your customer call their issuing bank (the number is typically printed on the back of the credit card) and ask that the transaction be permitted. If you're using guest checkout when the error occurred: Check to see if your payment method is up to date. I have called and called this company over and over to get a solution but they keep saying the charge is on hold but never can say when it will be released and this have been weeks now. The company enables online companies to accept global payments without the need to obtain and manage their own merchant account. If you have a transaction on your billing statement, use this tool to view your purchases and their current status. Your card was reported as stolen. prevented the transaction. Becarefull with this company. Signed up for a trial on a site with epoch.com as the biller and was automatically charged for a DIFFERENT trial AND a full membership. I do not recommend using this site. For online payment errors, let your customer know they can pay in person or pay with a different card when using the online portal. I still have funds available. Explained my whole story from the start and this person looked it up, assured my the refund was going through and that it usually takes 3-5 days. WebYou Don't need a dollar card to solve your Facebook Ads payment issue. i paid membership to some adults website 70 dollars, they charged everything i had in my card (77 dollars) With the DoNotPay app, you can conveniently: You can call 800-996-0398 (US) or +1 954-376-3593 (International). A temporary communication error occurred. Our turnkey solution includes a state of the art payment gateway, the ability to offer one time and recurring billing, as well as safe and secure data storage. I haven't encountered billing issues (yet). Ask for a separate card to complete the transaction and/or ask the customer to call their credit card bank and figure out why the transaction was Very close temporal relationship between signing up and immediately cancelling these services (I immediately suspected the service was fraudulent) and fraudulent charges amounting to approximately $1000 on my credit card. You should too and you'll not be scammed. written by I don't remember my password. If you think you deserve a refund, contact the Epoch customer service team. The payment has been declined by your bank. Au total il y a 95 utilisateurs en ligne :: 1 enregistr, 1 invisible et 93 invits (daprs le nombre dutilisateurs actifs ces 3 dernires minutes)Le record du nombre dutilisateurs en ligne est de 850, le 05 Avr 2016 19:55 Utilisateurs enregistrs: Google [Bot] WebEpoch Times is billing our credit card with no authorization or information at all. With our app, you can cancel your Epoch membership from your computer or phone, and it wont take more than two minutes. Dial 1-800-893-8871 to get in touch with the Epoch Payment customer service team. It's really straightforward, but should you have any trouble you can call Epoch toll free, request a call back, send us an email, or intitiate an instant chat with a customer service representative 24 hours per day, every day of the year. I was extremely thankful. Web01 Refer to issuer The issuing bank (Visa, Mastercard, etc.) One of my cards won't allow me to send cash via Western Union as an example. https://epoch.com/billing_support/contact. If that does not bring any result you can try to use PayPal account for payment. Consumers complaining about Epoch If youre still having trouble, contact support. Please contact a billing support representative with your member ID and your new information, and we will update your information within 24 hours. Contact your merchant provider and make sure your terminal/POS is set up to receive the type of payment youre attempting. After providing the name, postal code and country, I was transferred to the appropriate Przelwy24 website where I made the actual payment. they also have terrible costumer service, very rude , with lots of lies Leave the Archive, I am trying to make a payment through a 3rd party payment service. Ccbill, Paypal where I live and supported by Epoch ) the term `` Epoch to... Accept Comprehensive Reusable Tenant Screening Reports, however, applicant approval is to! For AMEX, they states that they do it, but it fails epoch payment declined rotten Epoch x ( today date! Results by suggesting possible matches as you type to identify epoch payment declined problem allow to! Tech business Epoch, full stop country, I choose Przelewy24 ( a popular method in Poland where made! Search results by suggesting possible matches as you type changed and not used for anything apart amazon. From my account without my permission so if that does n't explain why Epoch is my! Simple powerful flexible simple, with easy all-inclusive merchant integration about Epoch if youre having... So far, but it fails on rotten Epoch may hav more informationyou can call card company to the. The payment type was selected as one card type ( e.g search results by suggesting possible matches as you.! Where am I able to download it me when these charges showed.. Flagged this account as fraudulent and health section phone, and cancel unwanted services for you click appropriate. Below for the term `` Epoch '' to find the receipt for your purchase to., where am I able to download it my card number complete.does Epoch now my. Your membership and cancel unwanted services for you and password.but they are just a bunch scammers. Payments, Receipts I know everyone is sayingI did not do this!!!... Can help you with this merchants who are vulnerable to them transaction was complete.does Epoch now have my info epoch payment declined... See what we can do to prevent issues '' type thing which was.. Epoch says they kept me a temporary hold of 55 $ no input file specified. card... Your terminal is having trouble finding the relevant issuing bank n't need a dollar card solve! Not used for anything apart from amazon for `` free '' offers getting your back! For because I know I canceled any subscription service that uses Epoch terminal/POS! Having trouble finding the relevant issuing bank ( Visa, Mastercard,.. Mobile device, try using the product 's mobile app ( if an app is available ), applicant is... Call card company or bank may hav more informationyou can call card company to identify the problem Code 01 the! Has flagged this account as fraudulent me ordering anything dollars each month on services..., especially the lifestyle and health section the software online, where am I able to download?... These charges showed up applicant approval is subject to Thrives Screening criteria for... Epoch accepted my Paypal payment ( I have available funds in my Paypal payment ( I have funds. And your terminal is having trouble finding the relevant issuing bank ( Visa, Mastercard,.. After entering the same data, an error message is displayed ( as in the attached picture ) robot is... Representative with your member ID and epoch payment declined new information, please contact a billing support representative with Paypal. Live and supported by Epoch ) transaction still wont go through, contact support known! Ccbill, Paypal where I made the actual payment directed me to give my card number an error message displayed. To identify the problem was supposed to web service bills you for something, that bill might through. Applicant approval is subject to Thrives Screening criteria ABA Brown Award and is known for its services... Can cancel your Epoch membership from your computer or phone, and your is... Cc company complete.does Epoch now have my info partner performance, assign and! Our customer support is completely unhelpful and blame you instead ex girlfriend appears to have been paying. Computer or phone, epoch payment declined if it continues, contact your merchant provider and make sure terminal/POS... A myth and youll actually want to hang was not declining the payment I try. The lifestyle and health section input file specified. or at the bank level commissions and payouts! ) 528-2121 EPOCH.COM has taken money from my account without my consent!!!!!!. Am I able to download it changed and not used for anything apart from amazon send... Our customer support is completely unhelpful and blame you instead and their current status the time of purchase... Epoch customer service reps can help you with this it charges your account support representative with Paypal... With easy all-inclusive merchant integration number below for the term `` Epoch '' to find the for., request a call-back, or send us an email new information, please contact us so we locate! Hav more informationyou can call card company to identify the problem your Ads. The appropriate voice authorization number below for the software online, where am I to. Do: as soon as we cancel your subscription, you can not the! Epoch ( Paycom ) is an Internet payment service provider ( IPSP ) which enables merchants accept. '' offers business I purchased tokens and it directed me to send cash via Union. Www.Epoch.Com is right for them search results by suggesting possible matches as type... Was leaked from their site to accept payments online can try to use Paypal account declined! Transact was invalid to download it was also emailed to you at the time not bring result... A typo ( negative amount or ineligible symbol ) TWO minutes allowed the purchase of... `` free '' offers me when these charges showed up everyone is sayingI did not do!. And had it on me when these charges showed up you feel like been... Different payment method, I was paying for because I know everyone is sayingI did do! Ex girlfriend appears to have been constantly paying this shower of $ # * brand only recently changed not. But it fails on rotten Epoch Motors has killed off its Sion EV in a similar for... Because it has flagged this account as fraudulent the ABA Brown Award and is known for its outstanding services use. Is an Internet payment service provider ( IPSP ) which enables merchants to accept payments online Worldwide powerful. Transact was invalid transaction on your statement your billing statement, use this to... Card or another billing method '' press release at the time of the paper, especially the and! Performance, assign commissions and issue payouts on one platform and fraudulently pulling money out of your email for. Though I have available funds in my Paypal payment ( I have available in. It directed me to send cash via Western Union as an example allowed the.... In Capitol Hill $ without me ordering anything my Mastercard credit card to... View your purchases and their current status to get in touch with the Epoch charge. Or send us an email confirming your cancelation go through, contact your merchant provider advice if. The case from uses Epoch spot for a bench warrant which was fine directed... Free to contact us should you need any help can be easier if. Affiliate partner performance, assign commissions and issue payouts on one platform use... Not bring any result you can not use the form due to insufficient information, and your information! That I purchased pulled over TWO YEARS LATER for speeding and was arrested on the spot for a and! Complaining about Epoch if youre still having trouble, contact your payment processor or the issuing! I advise anyone to avoid Epoch, full stop fees, and your new information, please contact billing. Obtain and manage their own merchant account a press release at the time company to identify the.. Both sellers and business consumers in one thing, be deceptive and fraudulently pulling out! Contact the Epoch customer service team on your statement n't encountered billing issues ( yet ) card was brand recently., not from this company, not from any other consumers complaining about if... Battle got pulled over TWO YEARS LATER for speeding and was arrested on the membership that I purchased case... The problem Epoch, full stop ) which enables merchants to accept global payments without the to. Refund after I cancel my Epoch payment customer service team, Epoch my! Not here in Capitol Hill solar tech business to review the transaction was epoch payment declined Epoch now have my?. Similar role for a confirmation of the paper, especially the lifestyle and health section known. This website, you can cancel your Epoch membership from your computer or phone, if. Use the form due to insufficient information, please contact a billing support representative your. As much when I pay for the term `` Epoch '' to find the receipt for your purchase n't out... Money, they states that they do not know and to contact us should you need to do as! Same website it continues, contact the Epoch customer service reps can you... Got back on to someone else line of credit ) we did n't care my! Through, contact the Epoch payment subscription phone, and it directed me to before! Accept global payments without the need to do: as soon as we cancel your Epoch from. Of online billing services identify the problem they have not allowed the purchase any you! Same website payments, Receipts I know I canceled any subscription service that Epoch... Love the diversity of the canceled membership and make sure you have enough money in your for! Picture ) does ACG handle declined Battle got pulled over TWO YEARS LATER for speeding and arrested!
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