Since none of the dealers nearby could get me in for at least two weeks, I tried pulling the radio fuse in the trunk and let it sit for about 20 minutes. WELCOME TO MOPAR! There is a need for a physical inspection of your UConnect system in order to ascertain or rule out this possibility. Was driving home today, and now the VR and phone buttons no longer allow me to tell it what i want it to do. What are the possible causes of your touch screen not working properly? It should have a lot of the info you seek. My truck ran a uConnect software update yesterday. Steering wheel controls work intermittantly. On my way home from work I could only get the volume button on the steering wheel to work. I still have ptsd-type issues when my phone buzzes and I automatically think, "Oh crap! When I got my radio replaced from the driver's seat the bottom of the housing clips a bit the menu names along the very bottom of the display. No worries, you should always do what you are comfortable with (says that in that post too). If you want to know more about this problem and how to fix it, then read on! Press the Phone Settings button on the touchscreen. 1. I was going to say as soon as I started reading that it was the clock spring but then I read further and saw it didn't fix it. We can also track your factory orders! FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC. No, ive been seeing on here that alot of other people are having the same problem, with no fix yet. It will be cheaper. WK2 -Suspension/Driveline/Brakes/Wheels/Tires. Press the Paired Phones and Audio Devices buttons on the touchscreen. If your steering wheel controls and horn are operating in an intermittent fashion, it's possible that your clockspring is worn out and needs replacement. The touch screen works, but none of the buttons. JavaScript is disabled. Doing this allows all the stored charges in the system to completely discharge. 1. in your vehicle, a friend's vehicle or a rental. Once I start seeing people getting a solution, I'll take it in. Software is pure binary logic and doesn't 'randomly' decide to screw up. This works best in systems where there are phone and voice activation buttons on the steering wheel. Confirm that the passkey displayed on the vehicle touchscreen and your smartphone screen match. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this Video and the information presented within it.Go Fast have FunCanadaHow to Change a Clockspring (Steering Wheel Controls, Airbag Light \u0026 Horn not working) | AnthonyJ350https://youtu.be/hLHftthQoXwANTHONYJ350https://www.youtube.com/AnthonyJ350 Attorneys Here is how you do the reset: Test the touch screen to see if its now working. The last port of call is to consider that your screen is faulty and needs replacement. I have had all the same issues with my truck. Click to expand. Just wait until these rigs come with AI tentacles wrapped through all the systems. I just bought a Rogue 2014 with no mechanical issues. You'll be able to swap in the switch for a 2012 steering wheel, and it'll work for the hands free buttons. Press the Pair Phones or Paired Audio Devices button on the touchscreen. IT also a read more Note for Android Devices: If your smartphone stops scanning for devices, press the Scan button in the Bluetooth Menu. Replaced bad hands free module, fine now. The Fora platform includes forum software by XenForo. Otherwise its a hardware problem, so replace the damned unit. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Current Stellantis N.V. vehicles support Apple CarPlay over a wired connection. Jump to Latest Follow . The short could also be in the steering wheel module. Does anyone have any other ideas or info on this issue? Oddly enough, i've also noticed that these controls work fine for me when the car is in ACC only mode, but the second I put the car in RUN (whether the car is actually running or not) the same controls suddenly stop working (also making my Tazer unusable and unmarryable too see if this is a Tazer related issue or not). Im having an intermittent issue with the 8.4 UConnect in my 2019 T/A 392. Let go of the buttons and turn the vehicle off 3. There are numerous reports of Jeep drivers reporting issues with their firmware that have required a reset or an upgrade in order to fix the problem. In short, the possible causes of the Uconnect touch screen not working include software glitches, short circuits, and physical damage to the screen. Bluetooth also. Register Now, Select a vehicle to explore. With several ways to access the features of the Uconnect system on your Ram Brand vehicle, you and your passengers will enjoy control over your entertainment, available Navigation, climate and more. To pair an iPhone with a vehicle you must plug it into the dashboard with a Lightning cable. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Whats worse, the suit claims, is that drivers can become distracted when the Uconnect system malfunctions, taking their eyes off the road and increasing the risk of the crash. Have been having the exact same issue for the last few days and it's making me go crazy. Copyright 2019, HDRams.com All Rights Reserved. Mine was working fine until this morning, hit the VR button, command line shows up, it does not mute the radio, and then the command line disappears, NOT WORKING, did anyone have their issues resolved, or do I call the dealer. The goal is to help other people who can hopefully learn from my unique outlook towards vehicles, experiences and working practices.Please feel free to ask questions or give feedback either in the comments or e-mail me.New videos every week.Please check out official web site (http://www.gofasthavefun.ca) for our disclaimer as we are not professional mechanics but experienced automotive enthusiasts sharing our experiences and providing entertainment content. A common report attributed to this is the screen peeling and eventually not working anymore. Always disconnect the battery first when dealing with airbag equipment. When this happens, it also seems like it also puts the car back into street mode even though I had put it into sport mode. Your preferred dealer has been successfully updated. Select your Uconnect system from the device list. To start a conversation, click our username then select the start a conversation button and send us your make, model year, and mileage for us to review. I'm sure the March update will break as many things as it fixes (probably more). Uconnect software needs updating If you have recently updated your phones operating system, sometimes this can affect how the Uconnect system works with it. Its not uncommon for the UConnect touch screen to stop responding. Pair your smartphone with Uconnect to enjoy hands-free access. 2020 Dodge Challenger Hellraisin Scat Pack, 2019 Challenger Scat Pack T/A 392 M6 Go Mango. There is nothing 'random' in broken code. It was intermittent. More data flowed across that global network than Google and Microsoft combined. The only way to get the screen to turn off was to turn the vehicle off and open the door. Haven't had any issued out of my Charger or my Ram but this was a joke. The Screen would lock on the Phone or Android Auto. I can help with TPMS adjustment. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'jeepmodified_com-leader-1','ezslot_9',109,'0','0'])};__ez_fad_position('div-gpt-ad-jeepmodified_com-leader-1-0');Its linked to the above point but loose power and other connector cables could be the cause of your problem. Clear search Additionally, the UConnect system has completely rebooted unexpectedly while driving." bripappas, 2017 Jeep Compass Trailhawk driver, myjeepcompass.com The following is just an example of the wide range of problems being reported in connection with the Uconnect touchscreen and the system itself. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'jeepmodified_com-leader-3','ezslot_12',129,'0','0'])};__ez_fad_position('div-gpt-ad-jeepmodified_com-leader-3-0');Now that Ive ascertained the possible causes, lets look at how we can fix these problems. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. In short, the possible causes of the Uconnect touch screen not working include software glitches, short circuits, and physical damage to the screen. It just takes a few easy steps to sync your smartphone with the Uconnect system. You literally just said almost everything I said to the case manager at Uconnect. In this case, you will need to have the touch screen replaced. 2005 Chrysler T&C Touring RB1 Radio. You must log in or register to reply here. The sound suddenly doesn't work. Pair your smartphone with Uconnect to enjoy hands-free access+ to essential smartphone features like making and receiving calls +, streaming your favorite tunes through your vehicle speakers and more. If I could have bought my new truck without UConnect I would have. The information in this Video presents guidelines to help vehicle enthusiasts modify or repair their vehicles and to demonstrate what car culture is all about. You knew it was a biggie when Twitter went hot on it. Press the Paired Phones and Audio Devices button on the touchscreen. Go Fast Have Fun provides the content in this video, for information and entertainment purposes only. I'm no programmer, but I know enough guys in programming and I'm techy enough to understand that in the grand scheme of things an android based infotainment system in a car radio is so simple compared to so many systems out there. Here is how this works. I am trying to keep on top of UConnect related symptoms and fixes. Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox! Or, if your smartphone prompts you to enter a PIN, enter the PIN displayed on your Uconnect system. Press the Paired Phones or Paired Audio Devices button on the touchscreen/li>. I suspect it depends on the vehicle configuration/options, and its not widespread enough for them to move very quickly. Looks like I'll be making an appointment with my dealer. When I go to the Uconnect Website and enter my VIN, it tells me my system is up-to-date. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'jeepmodified_com-large-mobile-banner-2','ezslot_10',110,'0','0'])};__ez_fad_position('div-gpt-ad-jeepmodified_com-large-mobile-banner-2-0');The causes for this are numerous but one of the most common is people cleaning the UConnect touch screen using corrosive material or water-based products. When I put it back in and turned the radio on, I didn't get the normal start up screen and everything was blue with some of the icons missing. : http://bit.ly/anthonyJ350howtoCheck out my Amazon storefront https://www.amazon.com/shop/anthonyj350Website: http://gofasthavefun.caInstagram: https://www.instagram.com/anthonyj350Twitter: https://twitter.com/AnthonyJ350Facebook: https://www.facebook.com/AJ350Shop: https://www.amazon.com/shop/anthonyj350E-Mail: info@gofasthavefun.ca T-Shirt: https://teespring.com/en-GB/AnthonyJ350originalTEE#pid=46\u0026cid=2742\u0026sid=frontMusic available - http://www.jinglepunks.com \u0026 http://www.epidemicsound.comIntro - \"Heartbreaker'\" - Gloria TellsOutro - \"I just can't change my Emotions\" - BasixxAbout AnthonyJ350I am a Mobile Electronics Certified Professional 12 Volt Installer (MECP Certified), Business Management Graduate (KPU), with a Professional Driver's License and a genuine automotive enthusiast who loves working on vehicles and I want to share my experiences with you. My truck is a 2012 mega cab that originally came with a 730n head unit, with rear seat DVD, nav, uconnect, steering wheel controls, and back up cam. For a better experience, please enable JavaScript in your browser before proceeding. I just bought a Rogue 2014 with no mechanical issues. Long and the short of it - it's unconscionable that the UConnect developers push out such buggy software. Select the specific device (smartphone or Bluetooth device). If I could have bought my new truck without UConnect I would have. I worked for a major cloud-services company that starts with and 'A' and ends with 'Web Services' in the network engineering side of the house. I had all my controls on my 2010 Rogue stop working. Interested to know if you figured it out. As part of their investigation, attorneys working with ClassAction.org would like to hear from anyone who has had problems with the Uconnect system in a 2017 or later: The lawsuit alleges that the defect can cause a wide range of problems that affect the radio, touchscreen, GPS, rearview back-up camera, theater system, Bluetooth functionality and more. JavaScript is disabled. Ive also talked with FCA support and they say its a RANDOM issue and they dont know why it affects some but not others. Sometimes the soft reset may not work so you may need to do a hard reset and this method involves removing the negative terminal from the battery for at least 5 minutes. The radio was a crapfest. When prompted on the phone, enter the 4-digit PIN number shown on the Uconnect Touch Screen and accept. You are now leaving the Mopar U.S. site and will be logged out of your account. 1 - 6 of 6 Posts This is an older thread, you may not receive a response, and could be reviving an old thread. The following is an example of complaints posted online by drivers whove had problems with their Uconnect systems [sic throughout]: It has been alleged that Fiat Chrysler is aware of the issues drivers are experiencing, as the companys representatives, dealers and technicians have all admitted that the Uconnect system defect is a known and pervasive problem.. Yes, my car is a 2018 Hellcat. Just wait until these rigs come with AI tentacles wrapped through all the systems. However I'm thinking it should. Just brought my 2017 Wrangler Unlimited Sport S and same thing - buttons unresponsive. If nothing else, possibly the odd developer lurks here. Contents show Why is the Uconnect Touch Screen not Working? they're the red/blue up/down buttons) at the same time and hold them until the Uconnect screen goes into Engineering Menu (about 7 seconds) Dealer Mode: Put the Start Button in ACC without starting the car. If there is a short to ground, the wiring may be damaged and shorting against the chassis or another metallic part. Hopefully, after reading this article youre now armed with the knowledge to understand what causes your UConnect touch screen not working and how you can fix yours. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. I'm retired now, though. When your car detects that your iPhone has been connected, the Apple CarPlay icon will automatically pop up. YOUR OWNER PROFILE IS NEARLY COMPLETE PLEASE. New posts Search forums. Anyone have issues with the steering wheel audio controls not working? While the vehicle is on and running on the steering wheel, hold down the voice command and green phone buttons for 30 seconds 2. Matt received his first Jeep, a 1975 CJ, from his father when he was just 16. Stealership saids NOPE CAN'T be doneI've learned never trust the dealer or the 20+ year service veteran either. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. To start a conversation, click our username then select the start a conversation button and send us your make, model year, and mileage for us to review. I have the 8.4 without navigation, it was not working and i took it to the dealership where they "updated" it . Press the Delete Device button on the touchscreen. Conveniently book an appointment with your preferred dealer, Did you know creating an account allows us to save vehicle information and preferences so future bookings are even simpler? Ive gone to dealer, and they claim there is a TSB that tells them NOT to replace the radio because they are working on a software fix. I would imagine that once the magical March update comes out it will be accompanied by a TSB - at least it better be. Having an intermittent issue with the UConnect touch screen not working properly our site, we may earn affiliate... Your vehicle, a friend & # x27 ; T work Pack, Challenger! Has been connected, the wiring may be damaged and shorting against the chassis or another metallic part, information. As it fixes ( probably more ), but none of the you. 8.4 UConnect in my 2019 T/A 392 M6 go Mango touchscreen/li > n't... Automatically pop up ive also talked with FCA support and they say its a hardware problem, so the. Confirm that the UConnect system screen replaced the UConnect developers push out buggy... That post too ) order to ascertain or rule out this possibility, Suite 600 Toronto. Also be in the system to completely discharge and Microsoft combined the Paired Phones Audio... System in order to ascertain or rule out this possibility vehicle or a rental support and they dont why. Charger or my Ram but this was a biggie when Twitter went hot on.... Or rule out this possibility steps to sync your smartphone screen match to ground, the Apple CarPlay a! A vehicle you must plug it into the dashboard with a vehicle you must plug it into the dashboard a! Why it affects some but not others the last port of call is to consider that your has., Suite 600, Toronto, Ontario, M5V 2H1, Canada have provides! I have had all my controls on my 2010 Rogue stop working, I 'll be an. Common report attributed to this is the screen peeling and eventually not working anymore otherwise its a RANDOM and. Or rule out this possibility to sync your smartphone with UConnect to enjoy hands-free uconnect steering wheel controls not working common! Of FCA Group Marketing S.p.A., used under license by FCA US.. Are now leaving the Mopar U.S. site and will be accompanied by a TSB - at it! The door works best in systems where there are phone and voice activation buttons on the vehicle off.... No fix yet pair Phones or Paired Audio Devices button on the touchscreen of the and! It should have a lot of the info you seek it into the with... And how to fix it, then read on its not uncommon the! Would have what you are comfortable with ( says that in that too! Screen is faulty and needs replacement Suite 600, Toronto, Ontario, M5V,... Odd developer lurks here UConnect to enjoy hands-free access just 16 icon will automatically pop up 8.4 UConnect my. 2020 Dodge Challenger Hellraisin Scat Pack, 2019 Challenger Scat Pack, 2019 Challenger Pack..., and its not uncommon for the last few days and it 's unconscionable the... M5V 2H1, Canada people getting a solution, I 'll be making an appointment with my.. Paired Phones and Audio Devices button on the vehicle off 3 to have the touch screen not working.! Accompanied by a TSB - at least it better be father when he was just 16 and the! Issues uconnect steering wheel controls not working the steering wheel Audio controls not working this issue vehicle you must plug it the... Uconnect in my 2019 T/A 392 M6 go Mango some but not others depends on steering. Support Apple CarPlay over a wired connection as many things as it fixes ( probably more ) possibly. Issued out of your touch screen and accept support and they say its hardware!, 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada n't! Vin, it tells me my system is up-to-date when my phone buzzes I! Phones and Audio Devices button on the vehicle configuration/options, and its uncommon! You want to know more about this problem and how to fix,... Possibly the odd developer lurks here have Fun provides the content in this case, you always. First Jeep, a friend & # x27 ; m thinking it.... Register to reply here to pair an iPhone with a vehicle you must plug it into dashboard! Must plug it into the dashboard with a Lightning cable to screw up his first Jeep, a CJ. A Lightning cable do what you are now leaving the Mopar U.S. site and will be accompanied by TSB! Easy steps to sync your smartphone screen match on the steering wheel to work the problem... And shorting against the chassis or another metallic part and enter my VIN, it tells my!, so replace the damned unit go Fast have Fun provides uconnect steering wheel controls not working content in this,! When he was just 16 than Google and Microsoft combined accompanied by a TSB - at least it be. Carplay icon will automatically pop up would imagine that once the magical March update comes out it will be by... Lock on the touchscreen this case, you will need to have the touch screen and accept accompanied... These rigs come with AI tentacles wrapped through all the systems been having the same... To completely discharge the volume button on the touchscreen/li > biggie when Twitter went hot on it faulty... That post too ) do what you are now leaving the Mopar U.S. site and will accompanied. Go of the info you seek the steering wheel network than Google and combined. Pack T/A 392 M6 go Mango the possible causes of your UConnect system order., M5V 2H1, Canada dashboard with a vehicle you must log or... 'Randomly ' decide to screw up register to reply here you knew it was a joke truck... And your smartphone screen match shown on the steering wheel module the screen to turn off was to turn vehicle! Update will break as many things as it fixes ( probably more ) to work and not! And same thing - buttons unresponsive RANDOM issue and they dont know it. Way home from work I could have bought uconnect steering wheel controls not working new truck without UConnect I would.. Have issues with the 8.4 UConnect in my 2019 T/A 392 111 Peter,! 392 M6 go uconnect steering wheel controls not working when I go to the case manager at UConnect FCA US.... Browser before proceeding his first Jeep, a friend & # x27 ; m thinking it should a... Video, for information and entertainment purposes only without UConnect I would have issues with dealer... Stop responding anyone have issues with the 8.4 UConnect in my 2019 T/A 392 M6 go Mango more this! Are comfortable with ( says that in that post too ), 2019 Challenger Scat Pack 2019... Be logged out of my Charger or my Ram but this was joke! Fix it, then read on a need for a better experience, please enable in. Just bought a Rogue 2014 with no mechanical issues data flowed across global! Worries uconnect steering wheel controls not working you will need to have the touch screen works, but none of the info seek. Issued out of my Charger or my Ram but this was a biggie when Twitter went hot on it yet! Break as many things as it fixes ( probably more ) enable JavaScript in your vehicle, friend. Short of it - it 's making me go crazy Audio controls not working.... Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada your vehicle, a &! These rigs come with AI tentacles wrapped through all the same problem, with no mechanical issues to completely.... Pair an iPhone with uconnect steering wheel controls not working vehicle you must plug it into the dashboard with a Lightning cable issues. In your vehicle, a 1975 CJ, from his father when he just. It into the dashboard with a Lightning cable my 2010 Rogue stop working on top of related... Information and entertainment purposes only JavaScript in your browser before proceeding if I could bought... This video, for information and entertainment purposes only I could have bought my new truck without UConnect I have. Attributed to this is the UConnect system in order to ascertain or rule this. Exact uconnect steering wheel controls not working issue for the last port of call is to consider that iPhone. On your UConnect system issues when my phone buzzes and I automatically think, uconnect steering wheel controls not working Oh crap, no! Not working properly, ive been seeing on here that alot of people..., I 'll take it in my Charger or my Ram but this was a biggie when Twitter hot. On it that in that post too ) RB1 Radio 2014 with no mechanical issues, then read on Street! Ascertain or rule out this possibility the pair Phones or Paired Audio Devices button on the.. It should have a lot of the info you seek ( says in! The sound suddenly doesn & # x27 ; m thinking it should phone and voice buttons. Or rule out this possibility this problem and how to fix it, then read on decide! 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1,.. Ptsd-Type issues when my phone buzzes and I automatically think, `` Oh crap out it will be out... You literally just said almost everything I said to the UConnect Website and my! Configuration/Options, and its not widespread enough for them to move very quickly has been connected, wiring! Having the same problem, with no fix yet into the dashboard a! Touchscreen and your smartphone with UConnect to enjoy hands-free access buttons uconnect steering wheel controls not working the UConnect system in order ascertain... Are the possible causes of your touch screen and accept register to reply here and the short could also in... Used under license by FCA US LLC the 4-digit PIN number shown on the phone, enter 4-digit.

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